Community Development Relationship Manager at Metro National Corporation

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication Skills, Organizational Skills, Time Management, Collaboration, Problem Solving, Attention to Detail, Marketing Operations, Traffic Management, Stakeholder Management, Quality Assurance, Reporting, Analytical Skills, Digital Marketing, Creative Processes, Non-Profit Partnership

Industry

Real Estate

Description

Description The Community Development Relationship Manager for the MetroNational Experience Team coordinates community programs and partnerships that advance MetroNational’s altruistic goal of being visionary stewards for the community we serve where individuals, families, businesses and our employees can thrive for generations to come. MetroNational is rooted in creating elevated, meaningful experiences that embody relaxed elegance and intentional living. These aren’t just events or programs — they are curated moments designed to resonate, captivate, and endure. We strive to craft experiences and partnerships that feel fresh, relevant, and genuinely align with what people value most while giving back to the community in which we reside. The Community Development Relationship Manager will act as a direct representative of the Director of Community Development to foster relationships and experiences with external tenants and community partners and act as an extension of MetroNational’s long-term vision, adding depth, color, and purpose to everything we do. The Community Development Relationship Manager will partner across multiple teams and departments, ensuring all tasks and deadlines are met with efficiency and precision. They will act as the primary liaison between the experience, asset management and development teams to manage program timelines, allocate resources, and communicate program progress. This role requires strong communication skills, project management skills, a deep understanding of experience/event workflows, and the ability to prioritize competing tasks in a fast-paced environment. The Community Development Relationship Manager will engage in initiatives that give back to the immediate community and partner with non-profit and/or philanthropic sectors in addition to businesses, donors, schools and the broader community. Key Responsibilities: Project Coordination: Manage the end-to-end lifecycle of community development projects, from concept to completion, ensuring deadlines are met and the project scope is adhered to including: Owns the intake and routing of community event requests to the right approvers Collects all donation requests for approval Processes matching gifts Assists with RSVPs for events Supports ideas for sharing community development programs on social media Develop and maintain detailed project plans, timelines, and task lists, ensuring that each project is on track and within budget Work closely with the marketing, design, creative, and digital teams to define project scope, objectives, and requirements Maintain an organized system for tracking project status and deliverables, ensuring stakeholders are kept informed Traffic Management: Oversee the flow of program requests from internal and external teams, ensuring they are aligned with the community development initiatives and priorities are clearly communicated Act as the main point of contact for all project-related queries, ensuring seamless communication across teams and addressing any issues or concerns in a timely manner Ensure resources (internal teams, external vendors, and contractors) are allocated efficiently to meet project deadlines Monitor progress and escalate issues or delays to senior leadership, as needed Collaboration & Stakeholder Management: Coordinate with cross-functional teams including experience, design, content, and development to ensure alignment on program goals and timelines Facilitate regular project meetings, update stakeholders on project status, and provide actionable insights or solutions for overcoming obstacles Collaborate with the Experience Team to align program timing and content needs with PR, Social, and Events calendars Process Improvement: Identify areas for improvement in current project management workflows and collaborate with leadership to implement more efficient processes Develop and maintain clear documentation for project workflows, ensuring best practices are followed and processes are scalable Regularly analyze project performance and suggest changes to optimize efficiency and reduce bottlenecks in the community development traffic process Quality Assurance: Ensure all community development materials, including digital assets, campaigns, and collateral, meet the company’s quality standards and brand guidelines Conduct quality checks before assets are delivered to stakeholders or launched, verifying all program requirements have been met Review completed work for consistency, adherence to brief, and accurate delivery before sign-off and final approval Reporting & Analytics: Track and report on key performance indicators (KPIs) for program delivery, such as turnaround time, on-time delivery, and budget adherence Provide regular updates to senior leadership on program status and resource allocation Analyze post-program results to identify lessons learned and make recommendations for future programs Requirements Qualifications: Education: Bachelor’s degree in marketing, communications, business, or a related field (or equivalent work experience) Experience: 3-5 years of experience in project management, marketing operations, or traffic management, preferably in a marketing or creative environment 1-2 years of hands-on experience partnering with non-profits, schools, or civic organizations to deliver programs in support of their cause Proven track record of managing multiple projects simultaneously and working with cross-functional teams Familiarity with program workflows, creative processes, and digital marketing campaigns Skills: Exceptional written and verbal communication skills across all levels of an organization with the ability to engage with c-suite as well as management level employees to clearly articulate project updates and requirements to stakeholders Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment High attention to detail, with a focus on ensuring projects are executed with accuracy and quality Ability to collaborate effectively with internal and external teams, managing diverse personalities and work styles Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace; familiarity with Adobe Creative Suite is a plus Other Qualities: A proactive, problem-solving attitude with the ability to think strategically and execute tactically Ability to adapt to changing priorities and thrive in a dynamic environment Strong leadership skills and the ability to motivate and coordinate cross-functional teams Must be available to work occasional evenings and weekends for program execution CORE COMPETENCIES: ALL Employees Team Oriented: The ability to work effectively with others and to add value within the dynamics of the Company’s group endeavors. Tangible behaviors include trust, healthy conflict, active commitment, peer-to-peer accountability and a focus on the results. Relationship Builder: Establish healthy and respectful working relationships with all shareholders and customers sharing knowledge and support, contributing to team goals, and collaborating to solve problems. Legacy Mindset: Thinks long-term, protects organizational heritage, and contributes to a lasting impact. Transparency: Demonstrates openness in communication and decision-making; fosters trust across the organization. Communication Skills: Effective communication skills include professionalism, active listening, adaptability, and collaboration. Problem Solving: Ability to accurately analyze situations and reach productive decisions based on informed judgment that relies on knowledge, experience, facts and data. Initiative: Ability to proactively identify and address customer needs, anticipate potential issues, and take action to resolve problems within the framework of the Company’s processes and procedures; demonstrates a willingness to go above and beyond standard duties to ensure positive experience. Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. CORE VALUE BASED COMPETENCIES: ALL Employees Integrity: Ethical, diligent, and conscientious in all that we do. Ethical: Guided by strong moral principle; truthful and accountable; does the right thing, even when no one is watching Diligent: Precise and thorough; avoids shortcuts; committed to the highest standards; uses resources wisely Conscientious: Careful and intentional; considers impact before acting; seeks input and earns buy-in; owns decisions and actions Trust: Reliable, honest, and humble in all dealings. Reliable: Responsive and consistent; follows through so others can depend on you; keeps commitments Honest: Open and candid with colleagues; willing to share feedback, voice concerns, and challenge ideas respectfully, even in tough situations Humble: Approachable and collaborative; puts the team above self, shares credit, and admits mistakes; willing to do what’s needed, even the behind-the-scenes work that often goes unseen Impact: Results-oriented, driven, and innovative in all pursuits. Results-Oriented: Gets things done with urgency and composure; rallies others to vision and purpose; delivers meaningful results for teammates, tenants, and guests Driven: Decisive and confident; takes action without perfect information; takes ownership of problem and solution; uses all resources available to accomplish the goal pursues solutions with determination Innovative: Curious and creative; embraces new ideas; committed to continuous improvement Legacy: Forward-thinking, resilient, committed to building on our foundation to create lasting value for the future. Forward-Thinking: Makes intentional choices for the future while honoring the past; resists short-term fixes to ensure lasting progress Resilient: Passionate, strong, and unwavering; upholds quality and values through adversity Builder: Embraces a growth mindset; develops people, teams, and communities; leaves things better than they were found, fulfilling our commitment to Build Better Lives PHYSICAL DEMANDS: Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties as outlined above. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. ABOUT METRONATIONAL MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed-use development. The cornerstones of our business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards: Houston Chronicle Top Workplaces Houston Business Journal Healthiest Employers Houston Business Journal Best Places to Work Cigna Well-Being Award American Heart Association Fit-Friendly Worksite Mother-Friendly Worksite

Responsibilities

The Community Development Relationship Manager coordinates community programs and partnerships to advance MetroNational’s altruistic goals. They manage project timelines, allocate resources, and ensure effective communication across teams.