Community Engagement Assistant at Austin Telco Federal Credit Union

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

57500.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event coordination, Community engagement, Marketing, Business development, Inventory management, Vendor relations, Logistics, Project management, Microsoft Office, Communication, Interpersonal skills, Brand activation, Financial education, Administrative support, Volunteer coordination

Industry

Financial Services

Description

Description Community Engagement Assistant | Location: 11149 Research Blvd, Austin, TX | Schedule: Monday – Friday 7:30AM - 4:00PM (including occasional evenings and weekends) | FLSA Status: Nonexempt Austin Telco FCU is looking for a Community Engagement Assistant to join our family. This role supports Austin Telco’s mission by strengthening membership growth and community presence through a blend of administrative coordination and field engagement. It assists with coordinating vendor and partner relationships, tracking and maintaining inventory of promotional materials and merchandise, and supporting the logistics of on-site activations and community events. By combining strong organizational skills with a passion for community involvement, this position helps bridge the gap between strategic planning and hands-on execution to deliver a consistent and impactful brand experience across Austin Telco’s field of membership. What You’ll Do: Event Coordination & Community Engagement Support planning, logistics, and on-site execution for community events, branch activities, and organizational initiatives Participate in brand activation events and assist with event setup, breakdown, and engagement efforts Travel to branch locations and community events to deliver materials, support activations, and gather content Assist in coordinating volunteers for community events and brand activations Business Development & Partnerships Support business development efforts, including scheduling partner meetings and assisting with membership drives Assist with financial education classes and outreach initiatives Support community sponsorship coordination, including intake and follow-up Vendor & Inventory Management Coordinate with external vendors for ordering and printing promotional materials Track, organize, and maintain inventory of marketing materials and merchandise Assist with procurement and distribution of promotional items across branches Internal Marketing & Employee Support Assist with the daily operations of the internal employee merchandise store Distribute merchandise through internal courier systems Coordinate employee anniversary gifts Facilitate the approval and fulfillment of business card orders for ATFCU employees Partner with the Marketing Assistant to support advertising tied to sponsorships Brand Consistency & Administrative Support Audit branch marketing displays to ensure consistent brand standards Support marketing projects, reporting, and administrative tasks as assigned Other duties may be assigned. What You Bring: Education: High school diploma or GED required Experience: Minimum of two (2) years in marketing, event planning, brand activations, or business development Skills: Strong organizational skills with the ability to manage logistical details for multiple simultaneous projects and oversee inventory and procurement of promotional items Communication: Excellent interpersonal and communication skills with a focus on professional representation and advocacy Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) Mobility: Valid driver’s license and ability to travel frequently to branches and events Flexibility: Ability to work a flexible schedule, occasional evenings and weekends Preferred: Bachelor’s degree in Marketing, Communications, or Business Administration Experience in a financial institution or credit union Experience working with vendors and managing promotional inventory Ability to lead and coordinate volunteers during events Why You'll Love Working Here: Purpose-Driven Work: Make a direct impact in the community through outreach and engagement Dynamic Environment: A mix of office work and hands-on event experience Collaborative Culture: Work alongside a supportive team focused on growth and service Professional Development: Opportunities to expand your skills in marketing, events, and community relations Additional Requirements: Regular and reliable attendance is essential to support event logistics and coordination Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally Ability to stand for extended periods and travel between locations as needed Comfortable working in office settings, branch locations, and outdoor event environments Why You'll Love Working Here: Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness and legal support. Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays and work anniversaries. Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals. Supportive Culture: A mission-driven team that puts people first and offers opportunities for growth. Additional Requirements Good credit standing (verified prior to interview) Successful background check and drug screening upon offer

Responsibilities

The Community Engagement Assistant supports membership growth and community presence by coordinating events, managing vendor relationships, and overseeing promotional inventory. This role bridges strategic planning and hands-on execution to ensure a consistent brand experience across all community activations.