Community First Services and Supports (CFSS) Service Coordinator at Lifeworks Services

Richfield, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

55500.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Disability Services, Financial Literacy, Analytical Skills, Interpersonal Skills, Problem-Solving, Microsoft Office Suite, Communication Skills, Organizational Skills, Self-Directed Services, Knowledge of Minnesota Waiver Programs, Training Delivery, Budget Management, Reliability, Autonomy, Collaboration

Industry

Individual and Family Services

Description

Description Lifeworks is seeking a full-time, exempt CFSS Service Coordinator to provide case management for clients and families enrolled in Financial Management Services. This role supports individuals with disabilities by managing fiscal budgets, ensuring funds are used to meet personal needs and life priorities, and maintaining expertise in Minnesota waiver programs and related regulations. As part of the Self-Directed Services team, the CFSS Service Coordinator enjoys significant autonomy while managing their caseload and delivering high-quality, person-centered support. Position Title: Community First Services and Supports (CFSS) Department: Self-Directed and In-Home Services Hours: Full-time; 40 hours/week, Monday – Friday (Exempt) Location: Richfield/Hybrid Compensation: $49,500 - $55,500 Bonus Eligible: Yearly What we offer employees: Lifeworks offers a comprehensive benefits package which includes: 18 days of PTO accrued in the first year of employment 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday) Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage Up to $3,000 annually in tuition reimbursement 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions Employee Assistance Program (EAP) Why Work at Lifeworks Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities. You’ll succeed in this role if you: Are able to travel 20–35% of the time to engage with participants, their representatives, state and lead agency personnel, and attend external trainings. Can perform the essential functions of the job, with or without reasonable accommodations. Understand and communicate written and verbal directions. Are proficient in Microsoft Office Suite and strong general computer skills. Have regular attendance, reliability and punctuality is necessary to meet the needs of the business. Can manage multiple priorities and take initiative with work objectives. Thorough understanding of disability services and funding sources available in Minnesota. Have strong analytical and financial literacy to meet budgets. Deliver training and empower others to follow procedures, ensuring success with self-directed services. Demonstrate interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff. Are able to work independently; organize work consistently and meet deadlines. Demonstrate skills in problem-solving with an optimistic and compassionate nature. Collaborate with co-workers across departments and teams. Must pass a background study with the Department of Human Services, a drug test, clean driving record and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.). How you'll be spending your time: Managing a caseload of clients and overseeing individual fiscal budgets by applying strong mathematical skills, leveraging technical tools, and utilizing spreadsheets for accurate financial tracking. Conducting intake meetings with individuals and their support teams to review and finalize Service Plans. Empowering individuals with disabilities and their support networks to lead self-directed lives by effectively utilizing available funding to meet personal needs and priorities. Maintaining in-depth knowledge of Minnesota waiver programs and relevant Minnesota Department of Human Services (DHS) regulations to ensure compliance and quality service delivery. Communicating effectively verbally, in writing, and in person with individuals receiving services, their support networks, Lead Agencies, and referral sources. Providing education and guidance to individuals and their support systems to enhance understanding and successful implementation of self-directed services. Requirements High School diploma with a minimum of three years direct care experience with disabilities or those aged 65 older or in a related human services field. Bachelor’s or Associate's degree in Human Services or related filed with 2 years of relevant work experience preferred. Demonstrated interpersonal skills that quickly build rapport with customers, Lead Agencies, and administrative staff. Case management experience related to self-directed services preferred. Fluent in English, verbal and written. Equity Statement: Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights. Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law. Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.

Responsibilities

The CFSS Service Coordinator manages a caseload of clients, overseeing individual fiscal budgets and conducting intake meetings to finalize Service Plans. They empower individuals with disabilities to lead self-directed lives by effectively utilizing available funding and maintaining compliance with relevant regulations.