Community Health Coordinator at TAPESTRY 360 HEALTH

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

22.69

Posted On

25 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Language Interpretation, Care Coordination, Cultural Navigation, Patient Advocacy, Medical Referrals, Cultural Humility, Problem Solving, Customer Service, Interpersonal Communication, Oral Communication, Written Communication, Teamwork

Industry

Hospitals and Health Care

Description

COMMUNITY HEALTH COORDINATOR COMMUNITY HEALTH CENTERS TAPESTRY 360 HEALTH Tapestry 360 Health is a mission-driven, patient-centered Federally Qualified Health Center (FQHC) delivering comprehensive primary care, behavioral health, and enabling services to a diverse and underserved population. As a Health Resources and Services Administration-designated health center operating under Section 330 of the Public Health Service Act, Tapestry serves as a critical safety-net provider, ensuring access to high-quality, equitable care regardless of a patient’s ability to pay. With a workforce of approximately 250 employees and an annual operating budget of $44 million, the organization is advancing a deliberate strategy focused on financial sustainability, operational rigor, and long-term community impact. Key priorities include strengthening core infrastructure, expanding value-based care arrangements to align reimbursement with outcomes, and optimizing participation in the 340B Drug Pricing Program to reinvest resources into patient care. Through this integrated approach, Tapestry 360 Health is positioned to sustain and scale mission-critical services for the communities it serves well into the future. Summary: The Community Health Coordinator promotes full access to Tapestry 360 Health services for specified populations on non-English-speaking patients and their families. They assist in language interpretation, care coordination, and bridging gaps in culture, communication and understanding between patients and healthcare providers. They will also support outreach and partnership activities with specified populations. This is a temporary, grant-funded position. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provides language interpretation to ensure efficient and accurate communication, ensuring patients understand care plans, medications, and follow-up. * Assists with medical referrals and follows through on completion. Coordinates patient care with various pharmacies, hospitals, and other providers. * Instructs patients on preparing for required procedures and tests. Accompanies patients to appointments. When necessary, advocates on behalf of high social- or medical-need patients. * Accurately transmits messages between patients and care teams. * Recruits, organizes, and serves as cultural navigator during group visits and workshops. * Completes assigned language-associated tasks efficiently and expeditiously. * Promotes patient independence. * Appropriately documents activities in patients' medical records. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED EDUCATION AND/OR EXPERIENCE: * At least one year of experience working in community programs or in a healthcare setting * English language proficiency PREFERRED EDUCATION AND/OR EXPERIENCE: * High School Diploma, GED or equivalent LANGUAGE SKILLS: * Fluency in Dari/Pashto or Rohingya/Burmese highly desired * Medical interpretation certification desired COMPETENCIES: * Cultural Humility * Problem Solving * Customer Service * Interpersonal, Oral and Written Communication * Teamwork Position Type/Expected Hours of Work: 20 hours per week Travel: Must be able to access and use public transportation with patients, when necessary. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Regularly required to talk and hear. * Frequently required to sit. * Regular walking. * May be required to lift items up to 25 lbs. * Occasional crouching, kneeling, and other movements. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise in the work environment is moderate. * May be exposed to air-and/or blood borne pathogens. * May be required to perform duties at off-site locations. * Must have transportation to off-site locations Grant expected to end 06/30/2027 Benefits: This position is not eligible for company benefits. Pay Transparency: The salary range for this position is $22.69 hourly. Actual compensation will be determined based on factors including, but not limited to, relevant experience, qualifications, internal equity, and organizational needs. EEO Statement Tapestry 360 Health is an equal opportunity employer. We make employment decisions without regard to race, color, religion, age, sex, gender identity or expression, sexual orientation, national origin, ancestry, disability, genetic information, veteran or military status, marital or parental status, arrest or conviction record (as permitted by law), receipt of an order of protection, use of protected leave (including FMLA and VESSA), or any other status protected by applicable law.. American with Disabilities Act (ADA) Statement Tapestry 360 Health complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or an accommodation during the application or hiring process, please contact Human Resources. Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Responsibilities

The Community Health Coordinator provides language interpretation and care coordination to bridge communication gaps between non-English speaking patients and healthcare providers. They also support outreach activities and assist patients with medical referrals and procedure preparation.