ID: 1027
Location: Huntington Station, NY
Department: Social Care & Navigation
The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research/public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island’s poor and vulnerable individuals and families.
The Health Equity Alliance of Long Island (HEALI) is Long Island’s Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. The SCN brings together social service and health care providers from across Nassau and Suffolk counties through identification, care coordination, integration, and provision of tailored funding to provide enhanced healthcare equity.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s or Master’s degree in Public Health, Social Work, Human Services, or a related field.
• Minimum of 3 years’ experience supervising or managing staff in a health, human services, or community-based setting.
• Experience working with or managing Community Health Workers or similar frontline outreach workers.
• Strong interpersonal and team leadership skills, with a proven ability to manage a diverse team.
• Proficiency in Microsoft Word, Excel, and PowerPoint; comfort learning other data and case management systems.
• Knowledge of social determinants of health and experience working with Medicaid populations or other vulnerable communities strongly preferred.
• Bilingual or multilingual abilities are a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong active listener and creative problem solver
• Strong interpersonal skills with the ability to tailor style to match audience
• Able to work collaboratively across an interdisciplinary team, managing multiple priorities
• Strong commitment to social justice and HWCLI’s mission
• Proficient in Microsoft Office, Excel and PowerPoint.
• Knowledge of Unite Us preferred but not required
• Commitment to improving health equity, access, and quality of care across Long Island

• Supervise, mentor, and support a diverse team of CHWs working across multiple communities.
• Oversee CHW workflows, schedules, and caseloads to ensure timely outreach, screenings, and service navigation for members.
• Monitor performance metrics and documentation quality, providing coaching and corrective action as needed.
• Lead team meetings and individual supervision sessions to support professional development and continuous quality improvement.
• Supervise utilization of Unite Us and act as a liaison between CHW team and broader HEALI team on Unite Us functionality
• Collaborate with internal teams and external partners to ensure effective coordination of care and integration of social services.
• Support recruitment, onboarding, and training of new CHWs in alignment with HEALI standards and best practices.
• Utilize tools such as Microsoft Word, Excel, and PowerPoint to create reports, manage schedules, track performance, and present program updates.
• Promote a supportive, inclusive, and equity-focused team culture that reflects the communities served.
• Manage site coordination when CHWs are placed at partner locations, including organizing schedules and working with site support staff.
• Other duties as required