SUMMARY:

The Community Health Worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community they are assigned to serve. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. The position provides community support services by partnering with other community agencies to help at-risk/highest risk individuals and their families navigate complex social service and health care systems to attain access to services to promote healthy behaviors and manage conditions that affect their health and social well-being.

1. Serve as a liaison/link/intermediary between health/social services and the community.
2. Make home visits to various types of individuals/families such as chronically ill patients, pregnant women and nursing mothers, individuals at high risk of health problems and the elderly.
3. Appropriately utilizes external inter-agency care coordination collaboration platforms to enhance inter-agency collaboration and for tracking services and outcomes for the purposes of community research projects or service reimbursement programs.
4. Adheres to industry accepted practices and relevant legal and regulatory standards for community health work.
5. Understands and applies the principles of patient and family-centered care.
6. Accurately document client encounters in electronic systems per organization standards.
7. Other duties as required.
   Other information:Technical Expertise
8. Ability to work with a diverse population of individuals.
9. Ability and willingness to provide emotional support, encouragement and motivation to clients.
10. Familiarity with resources available in the community assigned.
11. Ability to follow set data collection processes and track services provided.
12. Ability to solve practical problems with a degree of autonomy.
13. Proven experience being a team player.
14. Must possess emotional health and emotional intelligence to review and resolve stressful situations.
15. Proficiency in MS Office [Outlook, Excel, Word] or similar software is requiredEducation and Experience
16. Education: High school diploma or GED required.
17. Certification: Community Health Workers certification through the Ohio Board of Nursing (within 2 years from DOH/transfer be obtained after hire).
18. Good communicator – both written and verbal.
19. Years of experience supervising: 0 to 2 years is preferred.
    Full Time