Description:
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.
POSITION: Community Health Worker
JOB CLASS/GRADE: Specialist 1 / Grade 8
WAGE: Starting at $48,600 per year based on experience
FLSA; EEO; WC: Non-Exempt; Professional; 8864
LOCATIONS: One of IRCO’s Cultural Centers; Hybrid schedule
FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular

REQUIREMENTS:

Bilingual in English and at least one relevant language for the communities of Africa, Greater Middle East, Pacific Islander, Asian or Slavic/Eastern European.
Must be able to pass an extensive Background Check
Certification as a Community Health Worker in the State of Oregon (or ability to obtain certification within 6 months of hire)
Personal vehicle with driver’s license and insurance (preferred)
This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

PROGRAM SUMMARY

The Community Health and Wellness sector provides services that support the physical, behavioral, and emotional health and wellbeing of individuals and communities. Our staff are certified Traditional Health Workers (such as Community Health Workers (CHW), Peer Support Specialists (PSS) and Doulas) who offer direct services such as healthcare and systems navigation, health insurance enrollment, physical and emotional health support, adjustment support, mental health resource navigation, and client-directed case management. We also engage in community outreach and physical and emotional health education via community workshops, psycho-education support groups, and by hosting monthly health clinics that provide dental services, health services, and community resource information.

POSITION SUMMARY

The Community Health Worker (CHW) position is a frontline public health worker who has a close understanding of and history with the community served. This position provides services to address community health needs, including health systems navigation, resource referral, addressing social determinants of health, health education, and care coordination in one on one and group settings. This position will be responsible for the outreach, planning, implementation and facilitation of health education workshops for communities and for creating a welcoming environment for clients and community. This position works directly with clients, their families, community partners and health care providers to support communities in Multnomah, Washington, and Clackamas County. Reporting to IRCO’s Wellness Coordinator, this position will be based in one of IRCO’s cultural centers to provide services.

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Must be certified as a Community Health Worker in Oregon at the time of hire or complete certification within 6 months of hire
• Experience working with or have an understanding of refugee and immigrant communities, particularly new arrivals
• Experience facilitating community groups or workshops
• Ability to discuss sensitive topics (health related conditions and social determinants of health) with care and respect
• Ability to translate medical terminology into concepts that are understandable for community members
• Demonstrated ability to work effectively independently and as part of a team
• Knowledge or expertise of specific health education topics and curriculum preferred
• Strong computer skills including proficiency in the use of Microsoft programs and applications
• Strong written and verbal communication skills
• Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
• Must be able to maintain strict confidentiality and follow HIPAA policies and procedures

PHYSICAL, MENTAL, & ENVIRONMENTAL REQUIREMENTS

• Hybrid- Remote, Office and in Community Job Setting
• Positions require some analysis of problems or Decision-making ability
• Work under close supervision
• Well protected environment with minimal hazards or obstacles
• Stable work schedule with occasional need for weekend or after-hours work

ESSENTIAL FUNCTIONS

• Conduct in-depth eligibility screenings with clients and complete all intake paperwork
• Provide a trauma-informed and strengths-based approach in service planning with clients
• Assist and support care coordination, health systems navigation and resource referral and connection
• Provide individualized support that helps clients set and meet health-related goals that can result in improved health and wellbeing
• Plan curriculum and logistics for health education workshops, ensuring outreach to a variety of refugee and immigrant communities
• Facilitate health education workshops designed to engage a group of individuals around a specific topic that will result in improved health and/or wellbeing
• Provide pre and post assessment for each workshop and collect all necessary documentation
• Track individual’s participation and other program metrics in relevant tracking and reporting documents
• Provide home visits for client intake and health resource navigation, as needed
• Engage in outreach to recruit clients for individual services as well as workshop participants and to destigmatize health-related barriers
• Maintain impeccable electronic and paper files as required
• Obtain all required information for eligibility and enter documentation into case files and program reports as required, including releases of information, assessments and eligibility documentation
• Help to remove barriers for clients to access services
• Make referrals as needed to both internal IRCO programs or external partners to meet clients needs as they are expressed
• Participate in case reviews with other team members and coordinate connections with community resources, as necessary
• Provide a strengths-based approach in workshop curriculum and content
• Complete required closing documentation when a client reaches their goals or otherwise decides to end their participation in the program
• Participate in staff meetings, trainings, committees, and other activities to support the program and agency’s goals
• Ability to work during weekends and after office hours on occasion
• Other duties and responsibilities may be assigned
  Requirements:

SUPERVISORY RESPONSIBILITIES

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.