POSITION OVERVIEW

The Community Health Worker provides community-based care coordination and support services by building relationships and linking residents to local programs, services, and opportunities. This role will focus on identifying, engaging, and connecting community members to available health and social services and resources to address needs such as housing, food, education, employment, transportation, and more are Management. While this role may serve all community members, there is a focus on supporting Medi-Cal members. The ideal candidate will have lived experience, familiarity with Fresno and/or Madera communities, and ability to relate to people from all backgrounds.

EXPERIENCE + EDUCATION

? 1+ year of experience in community-based work, outreach, healthcare, or social services.
? Lived experience and strong knowledge of Fresno and/or Madera County communities.
? Experience working with diverse and marginalized populations (e.g., people who are unhoused, or have behavioral health or chronic conditions) preferred.
? High school diploma or equivalent.
? Community Health Worker certification preferred or must be willing to obtain certification within 18 months of hire.

SKILLS & COMPETENCIES:

? Bilingual or multilingual capabilities preferred.
? Strong interpersonal skills with clear, empathetic communication.
? Basic computer skills and ability to learn electronic health record systems.
? Excellent organizational and time management skills.
? Ability to work independently and adapt to changing program requirements.
? Comfort with mobile fieldwork and flexible hours.
? Ability to be culturally sensitive and build trust and rapport with diverse community members.
? Knowledge of community resources and ability to make appropriate connections.
? Accurate record-keeping and willingness to learn enhanced documentation systems.

OTHER REQUIREMENTS:

? Valid state driver’s license with clean driving record preferred.
? Must have valid and up to date car insurance.
? Reliable transportation for community travel.
? Ability to lift up to 30 lbs and work in various community settings.
? Willingness to participate in ongoing training.
? Evenings and weekend hours will be required on occasion.
United Way Fresno Madera Counties recognizes that there is no such thing as a perfect candidate and welcomes mission-aligned applicants from a variety of backgrounds and professional experiences. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

SUBMISSION INSTRUCTIONS

Submit your resume detailing your qualifications.
Review of applications will begin immediately and continue until selection of the successful candidate(s).
This job description provides a general overview of position requirements and will evolve as organizational programs expand. All employees will receive appropriate training for new service areas