Community Host at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

35394.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Skills, Communication Skills, Creative Thinking, Problem Solving, Customer Service, Attention To Detail, Adaptability, Self-Motivation, Organizational Skills, Multi-Tasking, Strategic Thinking, Innovative Problem Solving

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Do believe that you place of work should have a distinct sense of community? Would you also like to be the person ensuring that it does? By joining Portico as a Community Host. You will have the chance to do just that! We are looking for a Community Host to ensure that our client, a prestigious bank, remains a trailblazer for positive visitor experience and service excellence. The overall function of a Community Host is to “own” their designated space. They will roam their domain, identifying problems; logging issues; booking meeting rooms; completing floor walks; inducting new starters; overseeing health and safety. This list goes on for the daily tasks of this new and exciting role! In addition to this, they have the opportunity to develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space, whether that be through charity fundraisers, interactive experiences or simply a moment of reprieve in their busy day. Shifts: 40 hours per week, shifts between 7:00-18:00 from Mon-Fri. Salary: £35,394 per annum. Qualifications People and communication skills Have a genuine desire to deliver service and an approachable manner. Be a creative thinker, ask questions and find solutions. Easily engages in conversation and develops rapport with others. Have excellent communication skills with both client and colleagues at all levels of the business. Be intuitive and interested in other people. Have the ability and personal drive to deliver consistently high standards. Have exceptional attention to detail. Be adaptable to varied client needs, at times under pressure. Capable of handling customer complaints and identifying solutions or escalating as appropriate Self-motivated Be flexible, proactive and positive attitude. Be organized and able to prioritize work effectively, with the ability to multi-task. Be a strategic thinker and innovative problem solver. Skills/Experience Experience of working in a corporate/hotel/hospitality environment essential Experience in working within vendors and 3rd party suppliers to deliver a service Experience within change management desirable Experience working with audio visual and conferencing equipment highly desirable. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.

Responsibilities

The Community Host will ensure a positive visitor experience and service excellence for a prestigious bank. Responsibilities include managing the designated space, identifying problems, and creating engaging experiences for colleagues.