Community Host - Leading Workspace Brand at x+why

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Exceptional Service, Positive Attitude, Event Coordination, Stakeholder Management, Front of House Experience, Collaboration, Solution Based Approach, Brand Ambassador, Community Engagement, Customer Interaction, Patience, Composure, Kindness, Hospitality, Communication, Relationship Building

Industry

Hospitality

Description

At x+why we are on a mission to change the way the world works for good. In short, we believe business should always be a force for good. So, let’s start by admitting that job adverts could be better. Way better. Be gone with long-winded adverts, complete with uninspiring lists of “responsibilities” and generic recruitment jargon. Have read below and if this sounds exciting to you, we'd love you to apply! The bit about us: Founded in 2019, by 3 incredibly motivated entrepreneurs whose mission was clear - business should be a force for good. And by good we mean; we consider people and planet as well as profit. We are very proud to be a Certified B Corp! We currently manage over 400,000 sq ft of hospitality focused co-working, event, and exclusive Clubspaces for over 5000 members. We operate across the UK, with offices in London, Birmingham, Manchester, and Milton Keynes, with plans to launch more sites in 2025 (and beyond!). The bit about the role: Based on the ground floor reception desk of Birmingham's most prestigious building's - 103 Colmore Row, you will be across everything that happens within the site. In this unique role you will act as both a brand Ambassador for x+why, but also the entire Colmore Row community. You will greet guests, respond and action email enquiries, support with event coordination, manage contractor access and warmly welcome any VIP’s. You will also build strong relationships with a range of 3rd party stakeholders, such as local businesses who use the space for exhibits and activation's, the building management team and maintenance contractors. The ground floor is a hive of activity - there is a coffee kiosk, music and a range of community focused events, so as Community Host, you will be front and centre! The bit about you: As the first person members and guests to the site engage with, you will understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier. You love being the “glue” that keeps everything ticking along and enjoy collaborating with both internal and external stakeholders. You are solution based in your approach and as a highly visible brand ambassador you consistently demonstrate patience, composure (and kindness!) even on the busiest of days! Ideally you will have experience working in a front of house position for a premium hospitality brand or another co-working provider. Hours are Monday to Friday with 2 rotating shifts (7am-4pm and 8am-5pm). Why x+why? We want you to enjoy coming to work every day. To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants! Plus, you’ll be part of our hugely supportive, collaborative team, who although take their members’ experience very seriously, also want to have a lot of fun along the way. What next? Simply click on the Apply button below and upload your CV. All applicants must have the right to work in the UK.

Responsibilities

As a Community Host, you will greet guests, respond to email inquiries, support event coordination, and manage contractor access. You will also build relationships with local businesses and stakeholders while being a visible presence in a busy community environment.