Community Intake Navigator EMPACT at La Frontera Center Inc.

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Behavioral Health, Crisis Intervention, Assessment, Service Plans, Documentation, Collaboration, Case Management, Flexibility, Problem Solving, Communication, Teamwork, Outreach, Engagement, Transportation, Bilingual, Creativity

Industry

Mental Health Care

Description

Who we are: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. What you’ll do: EMPACT-SPC is on the cutting edge in providing unconditional service to children and families. We offer many opportunities for professional development and growth. Our Children’s Services Department is constantly developing and enhancing programs to meet the needs of families in the community. The primary purpose of the Community Intake Navigator is to enroll children and families within the current RHBA, as well as enroll them in on going behavioral health services. In addition, this position will serve as a navigator within our children’s outpatient services, ensuring that access to care and timeliness of contractual agreements are met. Essential Responsibilities: * Completes assessments, service plans, consents and other pertinent clinical documentation that meets AHCCCS/ADHS/RHBA requirements. Documentation will be completed within the required timeframe of 24/72 hours. * Serves a point of contact for behavioral health services to ensure ongoing collaboration. Acts as a bridge to ongoing services by outreaching and engaging the individual and connecting families to the appropriate/agreed upon service provider. * Attends all meetings, training, agency activities and events inside and outside of regularly scheduled work hours, not to exceed 40 hours without supervisory permission. * Maintains the person’s comprehensive clinical record, including documentation of activities. Self-monitors own documentation, productivity requirements within 24 hours of service delivery. Takes responsibility for own threshold guidelines as set by the agency and department. * Facilitates appointments with treatment providers for medication management, and other agreed upon referrals both internal and external. Ensures accessibility to all services, i.e transportation, and family preferences. * Deliver at least 40 hours of work per week, with a goal of 30 hours direct client contact, which includes case management as needed. Ensure meet clinical documentation standards established monthly/annually. Complete all tasks agreed upon by timelines given. Must be able to work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours when needed. * Attend regular scheduled ongoing supervision and seek out additional assistance as needed. Work collaboratively with supervisor to meet all agency and team requirements. This will include individual and group supervision, and team meetings. * Work collaboratively with internal/external customers, which includes system stakeholders i.e DCS, JPO, education, PCP, DDD, and other identified. Act as initial contact for all of these systems. * This position requires excellent teamwork. Teams will include the entire children’s department, larger agency, as well as assigned program or team. Maintains flexibility to provide assistance to other teams as needed, which may include, schedule changes and additional roles. What you’ll provide: * Bachelor's Degree in Behavioral Health related field is required. * 2 years minimum of behavioral health experience required. * Previous experience working with children and conducting home based services, assessments and service plans is preferred. * Knowledge of CFT process and Arizona children's services. * Requires the ability to be flexible and problem solve and to have the ability to use creativity in the approach to service delivery. * Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred. * Adequate understanding of the behavioral health filed, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred. * Adequate computer, typing and general communication skills required. * Experience working with Next Gen preferred. * Must have Fingerprint clearance card or be eligible to obtain one. * Must have a valid AZ driver's license with no major infractions in the past three years. * Must have regular access to reliable transportation. * Bi-lingual (Spanish) preferred. *Language Diff per hour available. * Must be at least 21 years of age at time of employment. Additional Requirements and Responsibilities * Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation. * Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency. * Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners. * If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire. * Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent. What we’ll offer: (Full-time employees) * Generous PTO * 10 paid holidays per year * Medical plans (4 choices) * Dental plans (2 choices) * Vision plans (2 choices) * 403(b) retirement plan * Retirement Allowance * Company-paid Life/AD&D and Long-term Disability * Voluntary additional Life and Short-term Disability * Tuition Reimbursement * Elder Care Assistance * Pet Insurance and much more! EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) AND The Commission on Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Responsibilities

The Community Intake Navigator is responsible for enrolling children and families in behavioral health services and ensuring access to care. This includes completing assessments, maintaining clinical records, and facilitating appointments with treatment providers.