About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values.
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue (www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support)
Agency Size: 60-70 staff and 2,300+ annual volunteers
Our Values

Who we are. Who we aspire to be. What drives us. What unites us. Learn more, here!

• Radically Welcoming
• Guest-Centered
• Lead with Kindness
• Curiosity-Driven
• Always Improving
• Collaborative by Design
• Contagious Commitment
• One Team

EDUCATION & EXPERIENCE

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• 2+ years of relevant experience required

• Some college required. Bachelor’s Degree preferred.; or in place of a degree, equivalent years of experience
• Culinary degree, Serve Safe certification or other food safety certification, preferred
• Basic conversational Spanish proficiency desired

QUALIFICATIONS

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• Experience cooking for large groups in a commercial kitchen, preferred.

• Experience and confidence in handling interactions with volunteers, guests, and community members with sensitivity, preferred.
• Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
• Ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
• A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
• Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.

PHYSICAL REQUIREMENTS

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• Occasionally work in stationary position

• Continuously move about work area
• Continuously use hands/fingers to handle or feel
• Continuously reach with hands and arms
• Frequently bend, stoop, kneel, crouch, or crawl
• Continuously use eyesight clarity/accuracy or visual perception
• Frequently read and understand written word
• Frequently drive a vehicle for work
• Occasionally operate computer and general office machines
• Continuously ability to push, pull, and lift up to 50 pounds

OTHER FACTORS

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• Access to consistent and reliable transportation

• Weekend hours regularly, on a pre-scheduled basis
  Application
  Interviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
  Equal Opportunity Employer
  Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
  Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required

RESPONSIBILITIES & ESSENTIAL DUTIES

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• Ensure daily food preparation, involving adherence to food standards and safety.

• Assist with structure and flow of the Kitchen.
• Assist with setting up and improving processes and checklist procedures of the Kitchen.
• Direct, support and train our team of volunteers.
• Work closely alongside volunteers during their shifts as they carry out various tasks, providing support and instruction.
• Maintain Kitchen organization, supply ordering and inventory management.
• Foster a positive Community Kitchen volunteer and guest experience.
• Intentionally foster a sense of community among guests and volunteers.
• Continuously uphold boundaries and on-site rules that respect all participants, and work to mitigate and resolve conflicts effectively.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

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• Informal Supervisor: Does not have formal people leading (supervisory) responsibilities. May influence others based on their expertise or relationships; lead projects with other teammates; and/or provide guidance or mentoring to other colleagues.