Community Lead at Vorboss Limited
London EC2A, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Apr, 25

Salary

0.0

Posted On

28 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.
At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.
We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.

Responsibilities

ROLE OVERVIEW:

Vorboss are looking for a proactive and dynamic individual, who is passionate about delivering a 5* experience to everyone who visits our Head Office. This role is a great opportunity for someone who enjoys being hands-on and having a variety of responsibilities. You will be responsible for collaborating effectively with different stakeholders. You will be required to support the day-to-day running of the office, the main community area, and ensure that the facilities and surrounding areas are presentable, warm and welcoming.
This is a key role here at Vorboss, as you will be the first point of contact, supporting all stakeholders, including visitors, employees, and customers. Fostering a strong sense of community within the company is essential, as you will play a central role in promoting the Vorboss brand and community to our partners and visitors. This role is great for someone who has a resourceful approach, is resilient and proactive. You will undertake a range of duties to ensure smooth operations across the business.
This is a full-time, office-based, fixed term role up until December 2025, with the possibility to go permanent.

KEY RESPONSIBILITIES:

  • Offer a high-level guest experience by greeting all guests, visitors, and team members when entering the office.
  • Provide a 5-star experience to all visitors that come to Vorboss.
  • Ensure visitors booking process is followed internally.
  • Ensure calls are answered in a friendly and professional manner and manage the sorting of outgoing mail deliveries.
  • Ensure the office environment is consistently maintained to a high standard of cleanliness and organisation.
  • Take full responsibility for meeting room management, ensuring all rooms are efficiently set up and turnaround to accommodate the high volume of daily bookings.
  • Liaise with the main building’s front-of-house team.
  • Keep the wider business updated with any process changes, and company initiatives via various communication channels.
  • To continually act as the point of contact for both internal and external parties, always looking to improve communication in the office.
  • Serve as the primary point of escalation for any issues, taking the necessary steps to resolve them efficiently.
  • Liaise with the Facilities team in conducting audits and managing product orders.
  • Facilitate and support internal and external stakeholders in event planning and organisation.
  • Liaise with our People & Culture team and other relevant teams during the onboarding process to ensure it runs smoothly and be a welcoming point of reference for new starters.
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