Community Lending Officer - Central Southeast Region at Citi

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Analysis, Lending Solutions, Risk Assessment, Relationship Management, Mortgage Sales, Community Loan Products, FHA Loans, VA Loans, Conventional Loans, Networking, Regulatory Knowledge, Self-Motivation, Team Collaboration, Communication Skills, Financial Calculations

Industry

Financial Services

Description

Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals. Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history. Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution. Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives Advise customers about the consequences, risks, and benefits of alternative lending solutions. Work as a team with all internal partners to support and grow our customers. Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters. Work with Processors/Closers and customers to ensure the timely closing of the customer's loan. Go outside to key referral relationships (Realtors, CPA's, Builders, etc). to drive mortgage business into the bank. Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc. Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals Attend a minimum of 2 - 3 Diverse Realtor and/or affordable housing nonprofit events per month. 2-5 years relevant experience Residential Mortgage experience required 3+ years previous mortgage sales experience required Established relationships with diverse realtor organizations and affordable lending nonprofits in origination territory Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs. Established book of business FHA/VA & conventional loan experience is preferred The ability to comprehend and explain financial calculations and pricing alternatives. The ability to communicate with customers about the proper documents and information needed to obtain a particular loan. Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA. Demonstrated customer service skills Self-motivated and able to work independently Strong relationship development and management skills Expertise of general lending products and overall mortgage industry. This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities. Originate minimum of 3 loans per month with a minimum mix of 50% being either CRA eligible or within minority tracts. Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 20, 2026 ------------------------------------------------------

Responsibilities

The Community Lending Officer consults with customers to assess their financial situations and recommend appropriate lending solutions. They work collaboratively with internal teams to ensure a seamless loan application process and drive mortgage business through key referral relationships.