QUALIFICATIONS

• Must be able to access the installation or be a DOD ID card holder.
• Bachelor’s degree in in any field. Four (4) years of data analysis or database development expertise may be substituted for the degree/education requirement;
• Minimum of two-years’ experience in customer service;
• Able to highlight in his/her Resume/CV or cover letter:
• Ability to read, understand, speak, and write English sufficiently to clearly communicate with and instruct colleagues, supervisors and clients,
• Ability to present information orally and in written format.
• Proficiency in the use and application of common software programs, specifically Microsoft Excel, Word, Power Point, Publisher, Outlook, and SharePoint.
• Basic knowledge of Social Media, Survey Monkey and Quick Response (QR) codes
• Basic knowledge of Outreach principles.
• Can collect, analyze and display data.

FRENCH CONSULTING IS PROUD TO BE AN EQUAL OPPORTUNITY WORKPLACE AND IS AN AFFIRMATIVE ACTION EMPLOYER. WE ARE COMMITTED TO EQUAL EMPLOYMENT OPPORTUNITY REGARDLESS OF RACE, COLOR, ANCESTRY, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, AGE, CITIZENSHIP, MARITAL STATUS, DISABILITY, GENDER IDENTITY, OR VETERAN STATUS. WE ALSO CONSIDER QUALIFIED APPLICANTS REGARDLESS OF CRIMINAL HISTORIES, CONSISTENT WITH LEGAL REQUIREMENTS.

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• Maintain records and conduct data entry
• Work with ACS staff to promote information integration of all social and family programs
• Provide basic research and development on Family Service Standards an best practices
• Provide Calendar and Meeting Coordination
• Serve as POC for marketing of ACS services
• Prepare integrated community calendars
• Serve as POC for ACS social media presence
• Promote Commanders and Customer Feedback
• Coordinate Client Appointments