Community Manager: [Brand New Community] at ACC MANAGEMENT GROUP, INC.

Sun Prairie, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, LIHTC Compliance, Leasing, Compliance, Maintenance Coordination, Financial Performance, Resident Engagement, Marketing, Budget Management, Staff Supervision, Fair Housing, Customer Service, Time Management, Communication, Leadership

Industry

Real Estate

Description

Description Now Hiring: Community Manager – Brand-New Senior Living Community (LIHTC Property) Are you a people-first leader who thrives on building vibrant, welcoming communities? Step into an exciting opportunity to shape the culture and success of a brand-new senior apartment and townhome community built in 2025 in Sun Prairie. This isn’t just property management—it’s community creation. About the Role As our Community Manager, you’ll be the heart and driving force behind a modern, thoughtfully designed LIHTC (Low-Income Housing Tax Credit) senior community. From day one, you’ll play a key role in establishing a warm, inclusive environment where residents feel at home and connected. You’ll oversee daily operations, ensure compliance, and bring energy and vision to resident engagement—all while managing a beautiful, newly constructed property. What You’ll Do Lead all on-site operations including leasing, compliance, maintenance coordination, and financial performance Ensure strict adherence to LIHTC regulations and reporting requirements Build strong relationships with residents, fostering a sense of belonging and trust Supervise and inspire on-site staff to deliver exceptional service Maintain high occupancy through effective marketing and outreach strategies Manage budgets, track performance metrics, and optimize operational efficiency What Makes This Role Exciting Brand-new 2025 construction – modern amenities, fresh spaces, and no legacy issues Prime location in Sun Prairie, WI – a growing, welcoming community just outside Madison Opportunity to build culture from the ground up Meaningful work serving a senior population with dignity and care A chance to blend compliance expertise with creativity and community-building Supportive ownership and management team invested in your success What We’re Looking For Experience in property management (LIHTC experience strongly preferred) Knowledge of affordable housing compliance and regulations Strong leadership, communication, and organizational skills A passion for working with seniors and creating positive living environments Ability to multitask and thrive in a dynamic, fast-paced setting What You’ll Get Competitive salary + performance bonuses Full benefits package (health, dental, vision, PTO) Professional growth and development opportunities The rare chance to launch and lead a brand-new community ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities! Essential Duties Ensure complexes and vacancies are ready for showings and move-in dates. Effectively communicate property features and amenities to all prospects. Answer questions to all prospects and potential applicants in a timely manner. Conduct showings of vacant units to all interested prospects. Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints. Address resident concerns and all maintenance requests in a timely manner. Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals. Generate, distribute, and monitor renewal notices and follow up accordingly. Coordinate and process all lease paperwork for all move in and move outs. Collect payment of rent according to company procedures and policies. Handle and process all delinquency matters and reporting as need be. Maintain strong resident relations while continuing to enact company and community policies. Lead all resident relations matters or concerns that are presented in a timely manner. Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property. Record and document all resident correspondence as appropriate. Report and document all accident and emergency situations in a timely manner. Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law. Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area. Oversee and supervise all maintenance activity of employees and independent contractors. Manage all on-site property employees with providing proper training, guidance, and coaching. Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation. Understand, maintain, and stay up to date on assigned property(s) description and classification. Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures. Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval. Coordinate bank deposits as needed. Complete all assigned reports and/or projects to the Regional Manager by the required deadline. Requirements Knowledge, Skill & Ability Requirements High School diploma or equivalent required. 1-2 years of property management or industry related experience required. Knowledge of project-based section 8 or section 42 experience a plus. Knowledge of fair housing laws a plus. Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel). Experience with Onesite software is a plus. Must be able to physically inspect the properties. Maintain valid driver's license with acceptable driving record. Flexibility with working hours and availability for later hours or Saturdays as needed. Ability to prioritize and possess efficient time management skills. Demonstrates excellent verbal and written communication skills. Strong customer service skills with ability to handle complaints in a positive and time efficient manner. Goal-oriented and team player. Ability to work independently under tight deadlines. Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed. Supervisory Responsibility This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners. Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed. Travel Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123

Responsibilities

The Community Manager will lead all on-site operations, including leasing, compliance adherence to LIHTC regulations, and financial performance oversight. This role involves building strong resident relationships, supervising staff, and driving high occupancy through effective marketing strategies.