CLIENT DETAILS:

Co-Space operates a large co-working, serviced office and meeting space facility based across several sites, primarily within the north of England. The sites are aimed at providing a collaborative environment for start-ups and fast-growing organisations to innovate and grow.
Our Objective: “Provide great spaces for people to get on working – and enjoy the space they do it in”

DESCRIPTION:

The role is central to our value of keeping their customers at the heart of everything we do hence the importance of having a team of the most competent, enthusiastic and fast thinking Community Managers. The role is the first and primary point of contact for all our members, clients and guests thus creating the best first impression is essential to this role.

• Creating a welcoming and friendly environment for all members and guests by providing the highest level of customer experience.
• Building relationships with members through regular engagement and community events.
• Ensuring the workspace is operating efficiently - keeping the centre clean, neat and functioning well.
• Greeting guests, undertaking tours and liaising with member queries.
• Promoting and selling extra services that are available to members.
• Assist members with move-in and move-out schedules.
• Set up all access/security passes etc.
• Creating invoices for current and new members and ensuring prompt payment.
• Managing consumable stocks, re ordering stock and processing supplier invoices.