Community Manager at Hampshire Cultural Trust

New Forest, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

38000.0

Posted On

12 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Venue Management, Stakeholder Management, Budget Management, Community Engagement, Visitor Experience, Operational Planning, Leadership, Income Generation, Reporting, Volunteer Coordination, Collaborative Working, Commercial Awareness

Industry

Museums;Historical Sites;and Zoos

Description

Job Title: Community Manager Level: 3A Salary: £35,000 – 38,000 per annum Location: Red House Museum and Gardens, Christchurch and Rockbourne Roman Villa, Fordingbridge Hours: 37 hours per week including regular weekends Type of Contract: Permanent Job Description: Community Manager - Red House Museum and Gardens and Rockbourne Roman Villa Do you have the skills to help connect people with two distinctive heritage sites at the heart of their communities? As Community Manager, you’ll play a key role in supporting Red House Museum & Garden as a community‑focused museum and green space, and Rockbourne Roman Villa as a high‑quality visitor attraction. You’ll help plan and oversee the day‑to‑day operation of both sites, ensuring they are safe, welcoming and financially sustainable, while supporting the delivery of engaging community programmes and visitor experiences. Working closely with colleagues, volunteers, Friends groups and partners, you’ll help grow visitor and community engagement, support commercial performance, and ensure activity is delivered to a consistently high standard. You’ll also take an active role in stakeholder management, including writing and presenting quarterly reports linked to local authority funding. A bit about you You’ll bring experience of managing a public‑facing venue or service, with a strong focus on delivering positive visitor experiences and well‑organised operations. You’ll enjoy working with communities, supporting programmes and events, and building effective relationships with volunteers, Friends groups, partners and stakeholders. Commercially aware, you’ll be comfortable managing budgets, contributing to income generation, and planning activity across one or more sites. You’re an organised and supportive leader, able to plan ahead, manage operations effectively, work collaboratively across teams, and use insight to inform improvements. An understanding of how cultural and heritage activity can create positive community impact is important, and experience in museums, heritage, tourism or a similar environment would be an advantage. Who we are At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff. We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment. The benefits of working for us 25 days annual leave + bank holidays 7.5% Employer pension contributions Generous occupational maternity, adoption and paternity pay Enhanced occupational sick pay Generous compassionate leave scheme Paid emergency leave Industry leading Employee Assistance Programme Access to same day GP appointments for employees and their immediate family Life assurance scheme (x3 annual salary) Interest-free Season ticket loans and travel loans from first day of employment Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.) Access to free eye tests and vouchers towards glasses for VDU use Free flu vaccination vouchers Cycle to Work Scheme Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost) Opportunities to learn, develop and progress Free tea and coffee Team Card - Free access to venues for friends and family, and discounts across café and retail. We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date. To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application / We would encourage a covering letter for this position around your context for applying and why you would excel in the position. Closing date for applications: 5 July 2026 To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/ If you have any queries relating to the recruitment process, please email people@hampshireculturaltrust.org.uk

Responsibilities

Oversee the daily operations of two heritage sites to ensure they are safe, welcoming, and financially sustainable. Lead community programmes and manage stakeholder relationships, including reporting to local authorities.