Community Manager (HOA) at PMP Management LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Detail-Oriented, Communication, Financial Understanding, Microsoft Word, Microsoft Excel, Microsoft Outlook, HOA Management, Team Collaboration, Problem Solving, Inspection Coordination, Meeting Facilitation, Administrative Duties, Architectural Review, Community Engagement, Change Management

Industry

Business Consulting and Services

Description

Description Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Community Manager, Phoenix, AZ. Who We Are Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. Who We’re Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: Community Managers typically manage 5 to 6 Associations with strong support provided by a dedicated Associate Manager, Customer Care Champions, and a full administrative team. This allows our Community Managers to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client’s expectations. Position Duties: Acts as or oversee the primary liaison with the Association Board of Directors and homeowners. Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures. Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement. Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc. Review monthly financial reports and financial summaries. Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community. Set-up, attend and facilitate Board meetings as per PMP standard. Prepare Board packages according to PMP’s “Absolutes” and standard. Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary. Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required. Conduct walks/inspections of the communities as required in the management contract. Other duties as assigned. Required Qualifications: 4 Year College Degree preferred 2 Years of experience as a HOA portfolio or on-site manager preferred CMCA certification preferred Extraordinary customer service skills Exceptional customer service skills Proficient in Microsoft Word, Excel, and Outlook Able to quickly learn and understand company used software programs Proficient in reviewing and understanding budgets and financial statements Strong organizational skills An honest, responsible, optimistic, and enjoyable demeanor Requirements Previous experience in HOA or Property Management CMCA / AMS highly desired

Responsibilities

Community Managers act as the primary liaison with the Association Board of Directors and homeowners, overseeing the operation and administration of the Association. They ensure effective utilization of management tools and provide recommendations to the Board on community matters.