Community Manager at Little Leaf Farms LLC

Shirley, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Brand Voice, Visual Identity, External Communications, Internal Communications, Social Media Management, Content Planning, Email Marketing, PR Management, Influencer Collaboration, Content Development, Cross-functional Collaboration, Brand Reputation Monitoring, Customer Service Management, Event Support, Writing, Editing

Industry

Farming

Description

Description Role Summary: The Community Manager will own the voice and visual identity of Little Leaf Farms and serve as the bridge between our brand, consumers, and employees. This role will manage external brand communications across a variety of consumer-facing channels (including social media, public relations, and customer service), as well as internal communications. Our ideal candidate is a skilled and detail-oriented communicator with an ability to connect marketing activity to commercial KPIs and a passion for creativity and community-building. Key Responsibilities: External Communications Build and engage with Little Leaf Farms’ highly engaged consumer communities across digital and in-person channels, representing the brand voice authentically. Manage the company’s social media channels, including content planning, posting, community management, and performance reporting. Manage the company’s email marketing content, strategy, and performance analysis; identify areas to improve consumer journey and engagement through email, SMS, and other inbound marketing channels. Partner with PR agency and internal stakeholders on planning, execution, and analysis of press releases and media relations activity. Partner with influencer agency and internal stakeholders on planning, execution, and analysis of creator collaborations. Partner with agencies and creative resources to plan, develop, execute, and analyze all consumer-facing content. Collaborate with cross-functional teams (brand, sales, product, etc.) to ensure messaging consistency. Monitor brand reputation, industry news, and competitor activity, providing insights and recommendations. Manage consumer-facing customer service team, providing guidance on key messages and relaying relevant info and insights to appropriate teams. Support selection and execution of consumer-facing events. Internal Communications Develop and distribute company-wide updates, newsletters, and key announcements. Support cross-functional teams in preparing internal presentations, talking points, sales materials, and trade show materials. Develop, launch, and maintain employee intranet, ensuring employees have access to brand-approved assets and templates. Organize and support internal events (town halls, team spotlights, etc.). Requirements Qualifications 3–5 years of experience in marketing, communications, or public relations, ideally within a CPG, food & beverage, or consumer brand environment. Strong writing, editing, and verbal communication skills. Experience managing social media platforms (Instagram, TikTok, LinkedIn, etc.) and familiarity with social media analytics and reporting tools. PR experience, including drafting press materials and managing media/influencer relationships. Ability to create content across channels (written, visual, basic design/video skills a plus), and work successfully with external partners to do so. Experience with internal communications platforms and/or event coordination preferred. Strong organizational skills and the ability to juggle multiple projects in a fast-paced environment. Creative, resourceful, and a natural relationship-builder.

Responsibilities

The Community Manager will own the brand's voice and visual identity, managing external communications across social media, PR, and customer service, alongside internal communications. Key duties include building consumer communities, managing social media and email marketing, and partnering with agencies for content and media relations.