Community Manager - Los Angeles at Picnic Delivery

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

30.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Local Marketing, Grassroots Marketing, Event Planning, Relationship Building, Organization, Data Analysis, Google Sheets, Content Creation, Social Media, Feedback Gathering, Startup Environment

Industry

Software Development

Description

Who we are At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers. We're looking for an energetic, people-loving Community Manager to help grow Picnic’s presence in LA. You’ll be at the center of everything - building relationships with restaurants, engaging with our eaters, and running local marketing efforts to drive awareness and adoption. This is a great role for someone early in their career (recent grad welcome!) who’s organized, outgoing, and ready to hustle. What you’ll do Customer Engagement: Be the point of contact for companies and employees using Picnic. Ensure a smooth experience and help drive repeat usage. Local Marketing: Plan and execute grassroots marketing—flyering, pop-ups, sampling, events, and whatever else you dream up to make Picnic known in your city. Content & Social: Help shape the local brand voice and content if you're creatively inclined. Restaurant Partnerships: Build strong relationships with our local restaurant partners - check in regularly, gather feedback, and ensure they’re set up for success. On-the-Ground Insights: Be our eyes and ears in the market—share ideas, trends, and feedback with the broader team. What we’re looking for Recent grad from a top university You’ve organized events before (college clubs, campus events, non-profits, etc.). You’re a natural connector—warm, confident, and great at building relationships. Highly organized and able to juggle multiple projects at once. Comfortable with data (Google Sheets, dashboards) and making decisions from it. You’re excited about startups, food, and bringing people together. Goals Grow the number of active eaters in your city. Increase brand awareness and office penetration. Strengthen restaurant partnerships and ensure high satisfaction. Why join us Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done. Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day. Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people. Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together. What else you need to know This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base starting rate for this role is $30/hr. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Benefits Summary: Medical, dental, and vision insurance (multiple plans, incl. HSA options) Company-paid life and disability insurance (short- and long-term) Voluntary insurance: accident, critical illness, hospital indemnity Optional supplemental life insurance for self, spouse, and children Pet insurance discount (Fetch) 401(k) Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies Paid Vacation Time (1h for every 26h worked) 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave. Benefits are subject to change at the company's discretion. CSS accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? #LI-Onsite

Responsibilities

The Community Manager will serve as the primary contact for customer engagement, ensuring a smooth experience for companies and employees, while also planning and executing local grassroots marketing efforts to increase brand awareness. Additionally, this role involves building strong relationships with local restaurant partners and acting as the market's eyes and ears to relay insights back to the broader team.