COMMUNITY MANAGER, MATERNITY COVER, SWANSEA

Location: Tramshed Tech, Palace Swansea
Hours: Full Time (40 hours per week)
Salary: £28,000 - £30,000
*This is a temporary maternity cover role, with duration to be confirmed – however, there may be opportunities to continue working with Tramshed Tech.

LEAD SWANSEA’S DYNAMIC ENTREPRENURIAL COMMUNITY

Are you passionate about building thriving communities and creating meaningful connections? We’re looking for an experienced Community Manager to lead our Swansea operations and drive engagement across our vibrant tech ecosystem.
As our Community Manager, you’ll be the driving force behind our community strategy – from developing member relationships to executing events that spark innovation and collaboration across our network.
Reporting to: Group Community Manager

WHAT YOU’LL DOMEMBER RELATIONS & EXPERIENCE

· Onboard new members with engaging tours and comprehensive service explanations
· Develop strong, lasting relationships with members to understand their evolving needs
· Resolve member inquiries and issues promptly with exceptional service standards
· Collect and analyse member feedback to continuously enhance the community experience

ADDITIONAL RESPONSIBILITIES:

· Provide cover when needed across sites
· Assist with onsite events and special projects
· Attend training and company meetings as required
· Undertake additional reasonable duties as needed
· Conduct all work in accordance with Health & Safety policies
· Maintain a clean, tidy, and hazard-free working environment
· Raise any health and safety concerns immediately with management