Community Manager at PTLA Real Estate Group

Bellingham, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Business Acumen, Cost Consciousness, Ethics, Organizational Support, Judgment, Planning/Organizing, Professionalism, Quality, Adaptability, Dependability, Initiative

Industry

Real Estate

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Initiates and manages all core business processes, including leasing, resident relations, marketing, maintenance, vendor relations, etc Works closely with the Portfolio Manager to achieve optimum new lease and renewal pricing Develops strategies and executes action plans to align property goals with company goals Responsible for active team participation in all company programs and initiatives Exhibits role model behavior in customer service and professionalism Oversees community administrative and reporting functions; partners with Accounting Department to ensure accurate financial reporting Maintains property cleanliness and curb appeal Adheres to the letter and spirit of Fair Housing and Employment laws. Ensures the same level of compliance from all team members. Partners with HR/Portfolio Manager in the recruitment and retention of quality employees where applicable Adheres to all risk and safety protocols and audits Drives the growth and development of the team through effective coaching and counseling techniques; partners with Training when needed Completes additional tasks or projects as assigned by the Portfolio Manager COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Accounting software; Human Resource systems; Internet software; Payroll systems; Spreadsheet software and Word Processing software. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Education: High school or equivalent (Required) Ability to Relocate: Bellingham, WA 98229: Relocate before starting work (Required) Work Location: In person

Responsibilities

The Community Manager initiates and manages all core business processes, including leasing, resident relations, and marketing. They work closely with the Portfolio Manager to align property goals with company goals and ensure compliance with Fair Housing and Employment laws.