Community Manager at SoundCloud

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Experience, Reception, Order Management, Inventory Management, Organization, Pro-active, Problem Solving, Social Skills, Communication Skills, Health & Safety Guidelines, Google Suite, English Fluency

Industry

Entertainment Providers

Description

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud. Our people team creates an environment that attracts and retains talented people and celebrates growth & connection. We’re now on the lookout for a Community Manager to join us in Berlin in this mission and support our office. Key Responsibilities: Welcoming all incoming SoundClouders, visitors from other locations and any external guests or partners Managing incoming and outgoing mail and packages Co-managing day-to-day Cafe operations. Organizing the day-cleaning staff and their tasks to achieve the best results in terms of productivity and cleanliness Supporting our employee experience manager with organizing office events Supporting our senior workplace manager with facility related troubleshooting Organizing meeting rooms and our other spaces on weekly basis to ensure they are orderly and tidy at all times Ordering and managing inventory of office supplies; keeping printer points stocked and organized Troubleshooting any security breaches or building issues and acting as a point of contact with the relevant contractors and suppliers Point of contact for suppliers, deliveries and if any issues arise Point of contact with handyman for emergencies/urgent office issues Experience and Background: Experience working at the front desk; reception Proven experience in order management, inventory management, organization of space Pro-active by nature; takes initiative Creative problem solving and organizational skills to tackle the needs of our employees Strong social and communication skills- always friendly to incoming guests; calm in difficult situations Knowledge of office Health & Safety guidelines Technical skills (google suite etc.) Huge heart for people and building an inspiring workplace Fluency in English This role requires you to be in the office from 8:30 to 17:30 Monday to Friday About us: We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London) We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard. We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities Benefits: Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit! Employee Equity Plan Generous professional development allowance Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually We offer free German courses at beginning, intermediate and advanced Various snacks, goodies, and 2 free lunches weekly when at the office Diversity, Equity and Inclusion at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

Responsibilities

The Community Manager will be responsible for welcoming guests, managing mail and packages, co-managing cafe operations, and organizing cleaning staff. This role also involves supporting event organization, handling facility troubleshooting, and maintaining office orderliness and supply inventory.