Community Manager at Tailscale

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

159460.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Management, Event Coordination, Project Management, Communication Skills, Stakeholder Engagement, Technical Communication, Logistics Coordination, Feedback Management, Online Community Engagement, Swag Fulfillment, Sponsorship Management, Partnership Development, Startup Support, Advocacy Program Support, Organizational Skills, Self-Starter

Industry

Software Development

Description

About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. Job Description We’re looking for an action-oriented Community Manager to join our Community team and support the coordination and day-to-day operations of our community programs. You’ll partner closely with the Sr. Community Manager, who owns community strategy, program design, and long-term direction, while you focus on delivering programs, coordinating stakeholders, and helping initiatives scale smoothly. In this role, you’ll work hands-on with community organizers, contributors, startups, students, and members across online platforms and in-person events. You’ll play a key role in supporting existing programs, operationalizing new initiatives as they launch, and ensuring community members have a consistent, high-quality experience. This is a mid-level role with room to grow, ideal for someone who enjoys being close to the work and keeping complex programs running well. Key Responsibilities Community Programs & Meetups Partner with the Sr. Community Manager to support and coordinate the community meetup program. Onboard and support local organizers, helping them navigate program guidelines and expectations. Coordinate logistics such as venues, food, vendors, speakers, and local partnerships. Surface relevant content themes, resources, and best practices to help organizers deliver high-quality events. Build and manage event infrastructure, including Luma pages, invite lists, feedback forms, and post-event follow-ups. Attend, support, or help run meetups and community events, with travel expected as part of the role. Partner cross-functionally with GTM, Sales, Marketing, and Product teams to support community programs that align with broader go-to-market initiatives. Community Projects & Contributors Support the implementation of community-led projects and contribution opportunities. Coordinate with contributors to support timelines, communication, and logistics. Manage swag fulfillment and contributor recognition. Sponsorships & Partnerships Support the application of an existing community sponsorship framework across universities and grassroots groups. Vet inbound sponsorship opportunities and coordinate with internal partners when escalation or review is needed. Partner with content and marketing teams to help amplify sponsorships through blogs, case studies, or community highlights. Startups Program Partner with the Sr. Community Manager to support the formalization and delivery of the startup program. Help integrate startup-focused initiatives into existing community activations. Assist with launching and supporting new opportunities such as a Discord channel, webinar series, or founder-focused events. Insiders Program Provide operational support for the Insiders advocacy program as an additional point of contact. Track participation, contributions, and engagement. Support logistics such as CFP submissions, travel coordination, and event preparation when Insiders are speaking on behalf of Tailscale. Community Engagement & Feedback Engage directly with community members on platforms such as Discord and Reddit. Monitor conversations and surface recurring themes, feedback, and insights back to internal teams. Help maintain consistent feedback loops between the community and the broader organization. What We Are Looking For 3 to 5+ years of experience in community management, programs, events, or adjacent roles. Proven ability to implement and coordinate multi-part programs with multiple stakeholders. Comfortable partnering closely with a senior program owner while owning coordination and follow-through. Strong written and verbal communication skills, with the ability to clearly and empathetically communicate with community members, organizers, and internal stakeholders. Willingness and ability to travel to support community events and initiatives. Comfortable learning and communicating a technical product, with the ability to explain what it does and why it matters (deep technical expertise not required). Experience working with community platforms such as Discord, Reddit, Slack, or similar. Strong project management and organizational skills, with attention to detail. Self-starter who can manage priorities independently and keep programs moving. Experience supporting developer, startup, student, or open source communities. Experience coordinating in-person events or ambassador-style programs. Nice to Have Experience supporting developer, startup, student, or open source communities. Experience coordinating in-person events or ambassador-style programs. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Ranges $127,300—$159,460 CAD Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own. Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

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Responsibilities

The Community Manager will support the coordination and operations of community programs, working closely with community organizers and contributors. Key tasks include managing meetups, supporting community-led projects, and engaging with community members across various platforms.