Accountabilities:

Client Services:

• Work in a team setting supporting various tasks and activities.
• Willing to facilitate spiritual care of staff and guests, including leading grace for meals at Center of Hope.
• Gives support to all community ministries programs which include:
• Centre of Hope Programs
• Lunch and dinner programs
• Family Services Programs,
• Third-Party Administration,
• Income Tax,
• Christmas Campaign
• Other as required
• Ensures ministry objectives are consistently accomplished and that a mission focus is applied to all program initiatives

Administration:

• Maintains a high level of confidentiality
• Answers the phone, makes appointments and does any necessary paperwork
• Schedules and organizes volunteers for dinner service
• Receives (and/or declines) and sorts/organizes non-monetary donations according to Food Safety regulations
• May have to arrange for discarding of items that are not usable in accordance with policy
• Maintains a clean and organized workspace including intake office, food storage room, walk-in freezer, kitchen area, washrooms, dining room area and external building surrounds.

Communication:

• Networks and refers to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.
• Always treat all guests with respect and dignity .
• May supervise fellow workers, students and/or volunteers
• Perform other position related duties as required.