Community Outreach and Employment Manager

at  AARP

Overview:
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
The Community Outreach and Employment Manager supervises 4-8 office staff in the administration of the program that serves an average of 100 participants daily and 180 participants annually, within a defined geographical region. Ensures interactions with program participants are non-discriminatory and in accordance with employment law and AARP, AARP Foundation and program policies and procedures.

Responsibilities:

• Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders.
• Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relationships with third-party contacts including program participants, vendors, program partners, and others.
• Aligns volunteer and partner interests with organizational priorities, supports volunteer/partner needs, and designs opportunities to maximize volunteer engagement in pursuit of the organization’s goals. Collaborates on administration of volunteer programs or volunteer strategy. Participates in recruiting, managing, and training volunteers when necessary.
• Uses and analyzes data (program, financial, research, etc.) to recommend program and process improvements and monitor impact. Prepares data and reports to various stakeholders.
• Executes on business/program operations tasks as necessary for the business unit including research, report writing, and/or creating presentations.
• Contributes to tracking and reporting of strategic plan strategies and action plans. Assists in developing and implementing new solutions.
• Assists with the management of program budgets and assets.

Qualifications:

• High School diploma / GED equivalent required.
• Minimum of 3 years of progressively responsible management experience, including 1 year supervision of staff and 2 years of budget management; or an equivalent combination of training and experience related to the duties of the position.
• Experience working in an environment with complex administrative or regulatory procedures.
• Proficiency in creating PowerPoint presentations, entering data, pulling reports from databases, and using contemporary software packages. Also, ability to perform basic to intermediate level computer/technical troubleshooting.
• Must be willing to travel within the assigned geographical area.

AARP will not sponsor an employment visa for this position at this time.

ADDITIONAL REQUIREMENTS

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

• Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders.
• Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relationships with third-party contacts including program participants, vendors, program partners, and others.
• Aligns volunteer and partner interests with organizational priorities, supports volunteer/partner needs, and designs opportunities to maximize volunteer engagement in pursuit of the organization’s goals. Collaborates on administration of volunteer programs or volunteer strategy. Participates in recruiting, managing, and training volunteers when necessary.
• Uses and analyzes data (program, financial, research, etc.) to recommend program and process improvements and monitor impact. Prepares data and reports to various stakeholders.
• Executes on business/program operations tasks as necessary for the business unit including research, report writing, and/or creating presentations.
• Contributes to tracking and reporting of strategic plan strategies and action plans. Assists in developing and implementing new solutions.
• Assists with the management of program budgets and assets