Community Outreach Representative at Deutsche Post DHL Real Estate Deutschland GmbH

Silver Spring, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Community Involvement, Communication Skills, Emotional Intelligence, Relationship Building, Organizational Skills, Time Management, Motivation, Team Collaboration, Education, Clean Energy, Lead Generation, Customer Experience, Support, Mentorship

Industry

Description

We are currently hiring Community Outreach Representatives to join our Landover office. Our client is in need to expand our renewable energy outreach efforts that provide accessible clean energy options without the hassle of massive installation fees or service costs. The main objective of the Community Outreach Representative is to qualify and enroll potential prospects and assist them through the sign-up process. The Community Outreach Representative will communicate and work with local community members directly, qualify them for the available products, and explain the value and impact these products can have. In addition, they are responsible for generating interest and excitement and helping connect the customer to accessible clean energy options. We are looking for a passionate, caring individual that can build quick, genuine relationships and has a strong desire to join a company where they can make a difference both in the office and in our local communities. Each Community Outreach Representative will receive competitive pay, daily training and mentorship from company leaders, and an excellent advancement opportunity. Responsibilities of the Community Outreach Representative: Engage in person with prospective enrollees in the local community, educate them about their clean energy options, and assist them through the qualification and sign-up process Meet directly with potential customers to determine their eligibility for specialized products in face-to-face settings Drive a high level of self-generated lead activity to create a referral pipeline Collaborate with fellow Community Outreach Representatives and the customer service team to learn best practices and develop streamlined outreach and marketing methods Deliver an exceptional customer experience throughout the entire sign-up process, as well as continuing to offer support even after enrolled in the program Actively contribute to a positive, engaging work environment by collaborating and maintaining professional, friendly relationships across all teams and departments Qualifications for Community Outreach Representative position: Associates degree in business, communications, or marketing is highly preferred, but not necessary depending on prior experience At least 1-2 years of customer service, sales, community involvement, or any other applicable experience High level of emotional intelligence and superior communication skills Professional, reliable, and genuine demeanor with a proven track record of building effective relationships with community members, co-workers, and clients Entrepreneurial-minded with a high level of motivation and desire for growth Highly attentive, excellent listener, and exceptional organizational and time management skills

Responsibilities

The Community Outreach Representative will engage with prospective enrollees in the local community, educate them about clean energy options, and assist them through the qualification and sign-up process. They will also generate interest and excitement while delivering exceptional customer experiences.