ABOUT NJCRI

The North Jersey Community Research Initiative (NJCRI) is one of New Jersey’s leading nonprofit, community-based health organizations. Located in the heart of Newark, NJCRI provides a broad spectrum of services to underserved populations, including primary medical care, behavioral health, HIV prevention and treatment, LGBTQ+ health services, youth outreach, substance use support, and community empowerment programs.
NJCRI is committed to creating a safe, inclusive, and affirming environment for all individuals, regardless of background, identity, or socioeconomic status. We are seeking passionate, community-driven professionals to join our mission of improving health outcomes and promoting equity across New Jersey.

POSITION SUMMARY

NJCRI is seeking a Community Outreach Worker to support the Family Support initiative within our Behavioral Health Services division. This position focuses on providing culturally competent, trauma-informed outreach and support to LGBTQ+ individuals and their families. The role includes direct client engagement, resource navigation, community outreach, advocacy, and data tracking.

QUALIFICATIONS

• High school diploma or equivalent required
• Experience working with young adults and diverse communities
• Familiarity with LGBTQ+ issues and advocacy preferred
• Knowledge of local and statewide community resources
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Proficiency with basic computer applications and electronic records
• Must be able to work flexible hours, including evenings and weekends as needed

• Provide ongoing, supportive services to clients and their families
• Deliver culturally responsive and trauma-informed care to LGBTQ+ individuals
• Develop and maintain relationships with schools, healthcare providers, social service agencies, and LGBTQ+ organizations
• Connect clients to necessary community services and assist with wraparound care planning
• Conduct outreach to underserved communities through community events, workshops, and support groups
• Educate families on sexual orientation, gender identity, and challenges faced by LGBTQ+ individuals
• Advocate for clients in schools, healthcare settings, and social service systems
• Refer clients to NJCRI’s WOW Drop-In Center and other relevant internal programs
• Enter client data and case notes into electronic medical records and required state systems
• Prepare weekly and monthly activity and productivity reports
• Develop outreach materials for community distribution
• Support the development of crisis-driven plans for clients
• Perform all other duties as assigned by supervisor