Community Placement Touring Associate at Caring Transitions

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

21.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Advocacy, Compassionate Communication, Case Note Review, Tour Coordination, Reporting, Scheduling, Senior Living Knowledge, Professionalism, Reliability, Interpersonal Skills

Industry

Individual and Family Services

Description

Community Placement Touring Associate Assisted Living Locators of Rochester Part-Time | Rochester, NY | Field-Based | $21/hr Accompany families through one of the most consequential decisions they will ever make. Choosing a senior living community is rarely simple. Families are often under stress, overwhelmed with options, and uncertain how to evaluate what they are seeing. As our Community Placement Touring Associate, you are the calm, prepared professional who walks beside them, helps them understand what matters, and makes sure they leave each tour with more clarity than they arrived with. You will receive prepared case notes from our placement advisors, conduct in-person tours of assisted living, memory care, and independent living communities across the Rochester area, and provide structured post-tour summaries and recommendations. You represent Assisted Living Locators as a trusted, independent voice throughout the entire process. What you will do Review each client's care needs, budget, location preferences, and family situation before each tour Conduct in-person tours of senior living communities, serving as a knowledgeable and compassionate guide Advocate for the client's interests while maintaining courteous, professional relationships with community staff Deliver structured post-tour summaries and recommendations to the placement advisor managing the case Coordinate scheduling and communicate clearly with clients and our internal team throughout the process You will thrive here if you Have genuine warmth with older adults and families under emotional stress Are professional, prepared, and deeply reliable Know the Rochester senior living landscape or are eager to build that fluency quickly Are comfortable being on the road most of the day; reliable transportation required Want flexible, as-needed part-time work (roughly 10 to 20 hours per week, Monday through Friday) Preferred experience Prior work in senior living, healthcare, social services, care coordination, or client-facing hospitality. Familiarity with assisted living, memory care, and independent living community types is a strong plus. Compensation Pay is $21/hr. There is no commission or variable component in this role. We do not want our touring associates feeling pressure to push families toward a decision before they are ready. Success is measured through client experience and the quality of your summaries, not placement count. The practical details Reliable personal transportation and a working smartphone required. Background check required. Roughly 10 to 20 hours per week, scheduled around client tour availability. To apply: send a resume and a brief note about why this role interests you to nrussell@caringtransitions.com Assisted Living Locators of Rochester is an equal opportunity employer.

Responsibilities

Conduct in-person tours of senior living communities to guide families through the selection process. Provide structured post-tour summaries and recommendations to placement advisors based on client needs and budget.