Community Program Coordinator (Mayfield and Nugent) at Project Access

East Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

28.5

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual English/Spanish, Community Engagement, Program Coordination, Partnership Development, Workshop Facilitation, Volunteer Management, Time Management, Organizational Skills, Communication Skills, Cultural Competency, Data Collection, Budget Management, Food Distribution, Outreach, Social Services, Youth Programs

Industry

Civic and Social Organizations

Description

The opportunity The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve. What you'll do Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. Conduct outreach and survey resident needs through community engagement aligned with our four pillars. Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities. Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement. Develop & maintain partnerships with local providers to deliver services and workshops. Plan & facilitate community-building events that foster safe and meaningful relationships between community members. Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework. Support food distribution needs in the community, including maintaining food bank partnerships and distribution management. Develop and maintain strong relationships with the property management team, scheduling regular communication sessions. Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations. Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center. Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate). Publish monthly newsletters and calendar of events. Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars. Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed. What you'll bring Bilingual English/Spanish required Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field. Minimum of one year experience in both: after-school programs or educational settings for youth serving diverse populations, demonstrating cultural competency and community awareness Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur. Strong time management, administrative, and organizational skills. Self-starter, multi-tasker, and strong communicator The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program. Credentials/Certifications Valid Driver’s License, clean driving record, and current automobile insurance CPR & First Aid certified (or obtained within 90 days of hire) Successful completion of background check The details: This is a full-time (30 hrs/wk), non-exempt position and provides services at two sites. Schedule: Monday & Friday (at Nugent Square): 1pm-6pm Tuesday & Thursday (at Mayfield Place): 10:30am – 6pm Location: Nugent Square Apartments, 2361 University Ave, East Palo Alto, CA 94303; and Mayfield Place Apartments, 2500 El Camino Real, Palo Alto, CA 94306 Wage: $28.50/hr Benefits offered: Project Access offers medical plans, a dental plan, short-term disability, term life insurance, and an employee assistance program (EAP). Vision, Pet Insurance, Voluntary Life, Vol Accident, Vol Hospital, and Vol Critical Illness are optional benefits offered at 100% employee cost; provides Paid Time Off, 14 paid Holidays, and a Safe Harbor 401(k) with 4% company match. Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills. Project Access participates in E-Verify

Responsibilities

The Community Program Coordinator designs and implements programs that enhance community life for residents. They connect residents with services and conduct outreach to assess community needs.