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Community Relations Director at Plaza Community Living Center

, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Relations, Referral Source Development, Public Relations, Advertising Campaigns, Facility Tours, Consumer Satisfaction Monitoring, Promotional Programs, Marketing Plan Development, Community Education Events, Training, Census Management, Service Development, Follow-Up Visits, Positive Image Building, Admissions Process Streamlining, Promotional Material Development

Industry

Hospitals and Health Care

Description

Description Responsible for the development and implementation of the facility’s admissions development plan including; managing referral source development, public/community relations, advertising campaign, facility tours, evaluation of prospective residents for appropriate placement, tracking referrals, assisting with new service development, monitoring consumer and referral source satisfaction, developing promotional programs, and planning and maintaining strong Medicare and private pay census. Work with residents and their families to address concerns or any questions upon admissions. Requirements • Market community to local referral sources by building mutually rewarding relationships • Meet budgeted census quotas, attend meetings such as Standup, Qapi, Stand down • Develop recommendations for new services in response to the needs of referral sources. • Develop and implement an effective marketing plan to include referral source building, internal community events and outreach campaigns • Conduct follow-up visits and calls with referral sources. • Oversee the building of a positive image in the community. • Work in concert with the management company on news releases, direct mail, and other tactics. • Seek ways to streamline the admissions process along with completing CES Pre-admission assessment • Plan and host community education events and activities in the facility. • Assist in the development of promotional materials. • Provide training for new team members on working with referral sources and building census

Responsibilities

The Community Relations Director is responsible for developing and implementing the facility's admissions development plan, managing referral sources, and ensuring consumer satisfaction. This role also involves planning community education events and developing promotional materials.