Community Services Supervisor at Pioneer Resources

Muskegon, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Teamwork, Problem Solving, Supervision, Planning, Implementation, Engagement, Innovation, Empathy, Respect, Diversity, Training, Recreation Activities, Driving

Industry

Individual and Family Services

Description

*THIS IS A D.O.T. SAFETY SENSITIVE POSITION AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SCREEN IF HIRED* Make a Difference / Who We Are: Pioneer Resources is a 501(c)3 non-profit organization. Our mission is to help people with disabilities and seniors obtain independence and dignity by creating opportunities for participation in the community using our four pillars of service: * A place to live; affordable housing and specialized homes * A place to learn; vocational training, ABA therapy & community living supports programs * A place to grow and play; Pioneer Trails camping and recreational programs * A way to get there; one of the largest transportation fleets on the lakeshore Pioneer Resources is a great place to work! Members of our team are an energizing mix of veteran staff from over 40 years of experience to those only recently discovering their passion for helping others. Our workforce respects the diversity of the people we serve and those we serve alongside. Pioneer Resources offers a rewarding work experience that strategically meets the needs of our community while fostering employee success with personal fulfillment and work-life balance. As an employee of Pioneer Resources, you will have the unique opportunity to touch the lives of those in your community every time you come to work! Agency Values: All positions within Pioneer Resources are expected to abide by the agency values of LEAD: Listen, Empathy, Acknowledge and Dignity. We engage and interact with our participants, residents, and co-workers each and every day by listening to their needs with empathy and understanding, while acknowledging everyone as an individual and treating all with the utmost dignity and respect. Position Type / Expected Hours of Work: This is a part-time position that works on average 29 hours or less a week. Typical work hours are Monday through Friday between 9:00 am and 2:00 pm, with variable hours may be required for taking calls, after-work training, meetings, or to attend events. Summary: The Community Services Supervisor is responsible for the overall administration, coordination, evaluation, and reporting for the Senior Recreation Programs and Leisure & Recreation Club programs through Pioneer Resources. Essential Functions: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties, as assigned. * A person in this position should be obsessed with providing excellent customer service to families, participants, and funders. * Ensures quality services to individuals served, ensuring that constant engagement and interaction is occurring with those that we serve. * Requires the ability to think outside of the box to find new innovative ways to provide premier services to the individuals we serve. * This position requires an outgoing personality that engages with community members, persons served, and staff and is a model of positivity. * This position focuses on solutions, rather than challenges. * This position requires attentiveness during meetings, and virtual meetings, and provides meaningful input that furthers the mission of the organization and represents the organization as a premier provider of services. * This position ensures that all referrals are responded to promptly. Education/Talent Requirements: * Associates’ degree in Human Service, Business Administration, or other equivalent degree preferred, and at least 2 years’ experience working in the human service field. * Excellent written and verbal communication skills. * Moderate proficiency utilizing a computer and Microsoft Office. * The ability to read and write English, and the ability to comprehend written instructions and record information. * The ability to perform basic math functions including adding, subtracting, multiplying, and dividing. * Ability to work respectively and courteously with a wide variety of individuals, including individuals with disabilities. * The capacity to work in a team with intermittent supervision. * This employee will be required to complete all required initial and update trainings. * This position requires driving. Individuals must have a valid Michigan driver’s license, three (3) or more years of driving experience, less than six (6) points, and no exclusionary violations on driving record. * Must pass all required background checks, physicals, and drug screens. If the background check reveals disqualifying information, employment shall be terminated unless the disqualifying information was successfully appealed as inaccurate, expunged or set aside. Work Experience Requirements: * Experience supervising, planning and implementing recreation activities for seniors and/or individuals with disabilities preferred. Travel: Up to 25% Company vehicle is not supplied. Personal vehicle is required. Travel is primarily local, although some out-of-area and overnight travel may be expected. Work Environment: This position works in close proximity to people. While the majority of working time is spent indoors in a residential environment or office, employees in this position may work outdoors in all seasons for short periods of time, e.g. assisting a resident into a vehicle, taking a resident on an outing, snow removal, etc. Physical Demands of the Job: Medium work. No more than 50 pounds with frequent lifting of objects weighing up to 25 pounds. Must possess the manual dexterity to push, pull, bend, or stoop and to stand for extended periods of time. EEO Statement: Pioneer Resources is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Pioneer Resources’ policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Pioneer Resources also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Pioneer Resources, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, consumers, and the community we serve. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability and require reasonable accommodations in the application process, call Human Resources at (231) 773-5355; we will be happy to assist you. We will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Pioneer Resources’ hiring decisions. All other submissions should be performed online. Company Statement: All employees are required to uphold the values of Pioneer Resources, Inc.: Integrity, Stewardship, Innovation, Excellence, and Respect and conduct themselves in a manner demonstrating LEAD (Listen, Empathy, Acknowledge and Dignity). Further, staff are required to comply with the policies, procedures, and safety program(s) of Pioneer Resources. All employees are required to uphold standards of CARF and practice LEAN initiatives and principles. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA). Pioneer Resources offers a comprehensive benefits package: Paid Time Off, Holiday Pay, Company Paid Life, Company Paid Long Term Disability, Medical, and 403(b) Retirement Plan with company match. Employee paid options of: Dental, Vision, Flex Spending Accounts, Voluntary Life, AD&D, and Short Term Disability.

Responsibilities

The Community Services Supervisor is responsible for the overall administration, coordination, evaluation, and reporting for the Senior Recreation Programs and Leisure & Recreation Club programs. This position ensures quality services to individuals served and requires constant engagement and interaction with those that we serve.