Community Standards Coordinator at Reston Association

Reston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

34.86

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Writing, Policy Interpretation, Research, Analytical Skills, Organizational Skills, Microsoft Office, Zoom, Site Plan Interpretation, Covenant Administration, Design Review, Interpersonal Communication, Project Coordination, Record Maintenance, Collaboration, Attention To Detail

Industry

Recreational Facilities

Description

Position Location 12001 Sunrise Valley Drive, Reston, VA 20191 This is an on-site position located at Reston headquarters. Position Overview Are you passionate about making a difference in the community? At Reston Association (RA), we’re committed to enhancing the quality of life for Reston residents through outstanding programs, exceptional services, and dedicated stewardship of the community’s natural and recreational resources. As the community's steward, RA is responsible for maintaining the quality of life in Reston, chiefly by caring for and administering the community's most precious asset - its real property. At RA, our people are at the heart of everything we do. We are actively seeking a Community Standards Coordinator to join our team! The primary function of this position is to support the design review process and enhance the member experience through clear communication, efficient administration, and consistent application of Association standards. This position plays an integral role in promoting understanding of and compliance with the Association’s covenants, bylaws, procedures, design guidelines, and community standards. The Community Standards Coordinator provides administrative and operational support to residential members, non-residential, apartment, and commercial applicants, as well as to the Design Review Board. This role supports the consistent administration of the design review process and advances the Association’s mission of delivering an informed, transparent, and well-coordinated member experience. This position collaborates closely with Compliance and Outreach teams to ensure alignment in communication, education, issue resolution, and follow-through. Responsibilities include evaluating and processing Design Review applications, verifying completeness, scheduling reviews, and distributing board decisions. The role also supports Design Review Board meetings by coordinating logistics, drafting meeting minutes, and maintaining accurate records within SharePoint and other systems. Additional responsibilities include analyzing design guidelines, drafting recommended decisions, serving as a primary point of contact for non-residential and commercial members, conducting estoppel inspections, and maintaining accurate records. This position ensures adherence to policies, procedures, and organizational standards while supporting overall departmental and Association needs. What You’ll Bring * Associate or Bachelor’s degree in a related field, or an equivalent combination of education and 2–4 years of relevant experience. Advanced degree or coursework in Planning, Architecture, or related field preferred. * Approximately three (3) years of experience in community association management, architectural/design review, covenant administration, planning, code compliance, or a related field (recent graduates may be considered). * Professional certification such as Certified Manager for Community Associations (CMCA), Association Management Specialist (AMS), Professional Community Association Manager (PCAM) or similar is preferred. * Strong customer service, communication, and interpersonal skills. * Ability to interpret policies, procedures, guidelines, and technical standards. * Strong research, analytical, and organizational skills with attention to detail and the ability to manage multiple priorities and deadlines. * Proficiency in Microsoft Office (Outlook, Word, Excel, Access, Teams) and Zoom. * Ability to work independently, exercise sound judgment, and adapt in a fast-paced, member-focused environment. * Strong technical writing skills, including the ability to translate complex information into clear, user-friendly communication. * Ability to collaborate effectively within a team environment. * Knowledge of architectural components and the ability to read and interpret site plans, elevations, and photometric studies. * Ability to work in a typical office environment with a quiet noise level, with flexibility to perform occasional fieldwork in varying weather conditions * Flexibility to adjust schedule as needed, including availability to attend evening meetings What You Can Expect From Reston Association At RA, we are leading the model community where all can Live, Work, Play and Get Involved, and we strive to preserve and enhance the Reston community through outstanding leadership, service and stewardship of our resources. Our Core Values of Service, Collaboration, Stewardship, Innovation and Leadership guide everything we do, and we are proud to provide a workplace in which everyone is treated as an individual with dignity and respect, encourages creativity, and always endeavors to provide an atmosphere that exceeds member expectations and engages collaboration and communication. If you are passionate about a workplace that is dedicated to the preservation of natural resources and advancing community while at the same time creating a collaborative workplace, we want to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability. Compensation At RA, base salary serves as just one element of our comprehensive total rewards package. The salary range provided reflects the full scope of potential base compensation, but factors such as relevant experience, skills, and qualifications will play a crucial role in determining the final offer. In addition to a competitive base salary, we offer an extensive array of benefits designed to support your overall well-being. Our offerings include: * Medical, dental, and vision insurance * Medical and Dependent Care FSA * Employer paid life insurance * Employer paid short-term and long-term disability coverage * A 401(k)-retirement plan with company match * Generous paid time off and federal holidays * Employe Assistance Program (EAP) * Optional Legal Resources, Critical Illness, and Accident insurance * Free recreation passes for seasonal employees and their dependents * Discounted fees for all Recreation Programs and Camp Programs * Discounts in the RA Tennis and Pickleball Pro Shop * Free electric car charging on-site We are dedicated to promoting a welcoming and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us, and we strive to provide the resources and support necessary for you to achieve your personal and professional goals. Reston Association is committed to maintaining a secure and transparent recruitment experience. As part of our standard hiring practices, all communication with applicants is conducted exclusively through official ADP email messages. Reston Association does not use text messaging, social media direct messages, or calls from unidentified numbers to schedule interviews or request personal information. If you receive a message that appears inconsistent with these guidelines, or if you would like to verify the legitimacy of any communication, please contact: Devon Mangual, HR Coordinator, dmangual@reston.org [dmangual@reston.org]

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Responsibilities

The role supports the design review process by evaluating applications, coordinating board meetings, and ensuring compliance with community standards. It serves as a primary point of contact for members to provide transparent communication and administrative support regarding architectural guidelines.