Community Support Specialist (49098) at BLAKEFORD AT GREEN HILLS CORPORATION

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Administration, Clerical Duties, Communication, Organizational Skills, Professionalism, Hospitality, Transportation Coordination, Work Order Management, Phone Handling, Mail Assistance, Office Supply Management, Marketing Support, Project Assistance

Industry

Hospitals and Health Care

Description

Job Details Job Location: Blakeford at Green Hills - Nashville, TN 37215 Position Type: Part Time Join Blakeford and work in a fun environment with caring teammates dedicated to making a difference in someone’s life every day! We are currently looking for a part-time Community Support Specialist. This is a steady - every other weekend on Saturday and Sunday (7:30 am - 6:00 pm) with the opportunity to fill in PRN on other days. The Community Support Specialist serves to assist the staff of the Blakeford by answering incoming calls and routing calls to appropriate destination, assisting with clerical duties while providing customer service to residents, family members and visitors in a polite and appropriate manner. Qualifications ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Customer Relations: Greets residents, family, visitors and staff pleasantly and seeks to assist them. Recognizes and communicated necessary information to residents and family, addressing their concerns in a timely manner. Administration: Assists everyone who enters the Blakeford campus through the Independent Living entrance. Seeks to provide a lasting impression upon all who enter of professionalism, confidence, and hospitality. Works with the Transportation Services to ensure that resident requests for transportation are fulfilled in a timely and efficient manner. Directs administrative work flow/scheduling of transportation for I.L. residents. Prepares Maintenance and Housekeeping Work Orders as requested by residents and/or personnel. Maintains the Work Order Tracking System. Ensures the Front Office is organized, presentable and running smoothly. Works directly with and assists the Administrator of Independent Living Services. Answers phone calls in a professional manner, assisting callers when needed, and routing callers to their appropriate destination. Write receipts to residents for rent and miscellaneous payments. Provides assistance with mail including: sorting mail upon its arrival, weighing outgoing mail, and selling stamps. Orders office supplies for administrative staff. Assists Marketing Director with various administrative duties Assists Management with special projects and tasks. All other duties as assigned. EDUCATION & EXPERIENCE: High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Basic personal computer skills, including e-mail, word processing, spread sheet, and graphics. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Blakeford at Green Hills is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Responsibilities

The Community Support Specialist assists staff by answering calls, providing customer service, and performing clerical duties. They ensure the front office runs smoothly and assist with various administrative tasks.