Community Support Specialist at Beatitudes Campus

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

24.04

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Microsoft Office, Organization, Multi-tasking, Problem Solving, Resident Relations, Administrative Support, Technology Troubleshooting, Interpersonal Skills, Attention To Detail, Compassion

Industry

Hospitality

Description

Description Known for our loving and embracing atmosphere and for team players who make a difference powerfully and mightily every day, we want you to help us move our community to even higher levels. Do you enjoy helping people? Do you enjoy working with older adults? Are you detail oriented, organized and can multi-task with a smile on your face? Our Community Support Specialist position may be for you. You will be energetic, passionate, welcoming and professional who is especially focused on radical hospitality, providing high-quality service and ensuring that our Mission, Vision, and Core Values at Beatitudes Campus are not just words, but lived experiences every day. We embrace all and welcome all. In this resident facing position, as one of the Community Support Specialists for independent living, your primary mission is to enhance the quality of life for our senior residents by fostering an environment of support, engagement, and well-being. You will support the unique needs and preferences of each resident, ensuring they have access to the necessary resources and services for a fulfilling and independent lifestyle by effectively communicating valuable insights to other team members. Your role involves compassionate communication, personalized assistance, and creating a vibrant and inclusive atmosphere where every resident feels valued and empowered. You will support their independence while providing peace of mind to both residents and their families. Major Tasks, Duties, and Responsibilities: · Ensure resident satisfaction, privacy, and rights, aligning with the Mission. · Respond promptly to resident requests and needs. · Ensures compliance with senior housing laws, regulations, and Beatitudes Independent Living Contracts. · Collaborates with staff, residents, and families to promote residents’ autonomy. · Communicates available services, maintains resident safety in accordance with Resident Handbook and connect them with the Resource Navigator when appropriate. · Assist with new resident orientation. · Track attrition. · Communicate available services and maintain resident safety. · Maintain and update parking spots, records, and policies. · Maintain and update Independent Living Handbook and policy book. · Support Resident clubs or committees as the staff liaison. · Support the Technology Concierge with resident Wi-Fi troubleshooting. · Manages communication tasks, including calls, possible work requests submissions and follow up for residents. · Support Independent Living Communication via technology and bulletin content. · One of the points of contact for Independent Living residents regarding communal living questions or concerns. Beatitudes Campus is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status. Please Be Advised: Background checks, reference checks, TB testing, and drug and alcohol screenings are part of the hiring process at Beatitudes Campus. Felony convictions should be disclosed but will not necessarily bar a candidate from employment. Beatitudes Campus Promise Statement We are a community born of the United Church of Christ from acts of faith, justice and love for seniors. This rich faith heritage drives us to love, value, and respect every individual. We are committed to intentionally building and nurturing a diverse, thriving, equitable, and inclusive culture where everyone is not just welcome, but truly belongs. Our Christian radical hospitality opens its arms wide to embrace our Jewish, Muslim, Hindu, Buddhist, and other faith friends, as well as those with no faith affiliation. Our inclusive love celebrates and affirms all people, regardless of age, gender identity or expression, race, ethnicity, color, national origin, ability, marital status, or sexual orientation. Guided by our core values of compassion, respect, accountability, and excellence, we promise to embody this community spirit every single day. Requirements · High school diploma or GED · Proficiency in Microsoft Office required. · Must have strong written and verbal communication skills and be a team player. · Must have or be able to obtain a Fingerprint Clearance Card. · Work a Sunday through Thursday schedule

Responsibilities

The Community Support Specialist enhances the quality of life for senior residents by providing personalized assistance and fostering a supportive, inclusive environment. They manage daily communication, coordinate resident services, and ensure compliance with housing policies and safety standards.