Community Support Worker Residential Program at CASS Human Resources

Calgary, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Empathy, Patience, Adaptability, Confidentiality, Goal Setting, Community Engagement, Emotional Support, Daily Living Skills, Health Management, Team Collaboration, Professional Boundaries, Documentation, First Aid, Disability Advocacy, Childcare Knowledge

Industry

Non-profit Organizations

Description

Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement. We have one (1) permanent part-time position located in NW Calgary. Working days are Monday to Thursday from 09:30 to 14:30. Total hours of work per week are 20. This position involves transporting and engaging with client who lives in the NW and their young child to and from various activities in the community. Staff with knowledge and experience in early childcare and parenting skills preferred. This posting closes on December 27, 2025. Program Summary The Calgary Alternative Residential Services (CARS) program assists individuals with developmental disabilities to become more independent through skill acquisition, empowerment and full inclusion in society, thus improving their quality of life. The CARS program focuses on ‘person centered planning’ – people supporting people – based on the individual’s needs. Through a self-directed process, the individual will be assisted in identifying areas of support that are important to them and will contribute towards their personal goals. Job Summary The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment; the ability to make positive decisions and help establish themselves as a part of their community; and provide development and stability in our client’s daily activities. This role is responsible for establishing professional boundaries with the client; providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP). Key Responsibilities to: Client Establish respectful and professional boundaries while developing positive working relationships with clients; To assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP); To support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation & leisure activities, and management of health-related matters as directed by the client coordinator; Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable. Agency Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals; Responsible for checking email communications at the beginning of every shift; Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of: Time entry through punching in and punching out within the Employee Management System Monthly expenses Client Monthly Summaries Hazard Reports Staff Incident & Near Miss Reports Client Incident Reports Appointment forms, tracking sheets, and any other client specific documentation Adhere to Health & Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs Culture Model and demonstrate CASS values in all interactions with clients, staff, and community members Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization Demonstrate an ability and willingness to give and receive honest, balanced feedback Key Knowledge and Skill Sets Ability to maintain confidentiality Strong verbal and written communications Ability to approach situations with positivity Ability to adapt communication styles Display patience Knowledge in supporting adults with developmental disabilities preferred Required Education Diploma or equivalent experience in Disability Studies Other Required Skills A current Basic First Aid/Emergency First Aid certification that includes CPR/AED A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS A vehicle and valid driver's license are considered assets This position falls under the Caregivers Act. For full details please visit the site below: Caregivers – Employment standards exceptions | Alberta.ca https://www.alberta.ca/es-exceptions-caregivers.aspx Referral Program If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program! We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. No phone calls please.

Responsibilities

The Community Support Worker is responsible for supporting clients in achieving their personal goals and increasing their independence in the community. This includes establishing professional boundaries, providing emotional support, and engaging with community resources.