Community Support Worker at The Salvation Army

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Support, Case Management, Assertive Outreach, Interpersonal Skills, Communication Skills, Group Facilitation, Problem-Solving, Empathy, Resilience, Social Connections, Independent Living Skills, Holistic Care, Trauma-Informed Approach, Collaboration, Diversity Awareness, Client-Centred Approach

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role Matters: The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the Role: At Flagstaff and The Open Door, we provide accommodation support and assertive engagement for men experiencing homelessness, many of whom face complex needs and vulnerabilities. Our services aim to ensure immediate needs are met, create an experience of home, and build capacity for independence, participation, and meaningful community connection. We work from a Client-Centred, Strengths-Based, and Trauma-Informed framework, ensuring every resident is welcomed into a community of genuine acceptance, compassion, and care. This is a fixed-term full-time position, contracted until June 2026, located in West Melbourne, VIC. Remuneration is in line with SCHADS Level 4. Key Responsibilities: As a Community Support Worker, you will play a vital role in building a safe and supportive environment for residents. You will: Provide individual and group supports, including health, well-being, and recreational activities Support residents to strengthen their independent living skills, social connections, and overall well-being Develop and facilitate group programs to meet residents’ social, educational, and health needs Assist residents to access specialist support services (health, mental health, AOD, therapeutic interventions) Collaborate with caseworkers, specialist services, and external providers to deliver holistic care Maintain accurate records, case notes, and reports in line with TSA and government requirements About You: You are passionate about supporting people experiencing homelessness and thrive in a collaborative, team-based environment. You bring: Relevant tertiary qualifications in Social Work, Community Services, or a related field Experience and knowledge of the housing and homelessness sector (desirable) Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds Capacity to facilitate group activities that build confidence, well-being, and community participation Resilience, empathy, and problem-solving skills to respond to complex and high-risk situations A commitment to The Salvation Army’s mission, values, and a trauma-informed approach Why Work For Us: Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650) Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives Access to EAP and health & wellness initiatives Ongoing training and development opportunities that enhance on the job skills and proficiency Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts How to Apply: We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

As a Community Support Worker, you will provide individual and group supports to residents, helping them strengthen their independent living skills and overall well-being. You will also collaborate with caseworkers and external providers to deliver holistic care and maintain accurate records.