Req Id: 425571
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.
At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.

STANDARD ENTRY LEVEL QUALIFICATIONS:

An applicant will be considered to have met the Standard Entry Level Qualifications if they meet the requirements of A or B or C as listed below:

A -EDUCATION

A High School Graduation Certificate combined with one (1) year of completed post secondary education at a recognized learning institution in good academic standing
OR

B -DIRECT EXPERIENCE

Currently holds the classification of Consumer Service Technician or worked for twelve (12) continuous months in the classification of Business Service Technician, Cable Technician, Consumer Service Technician, Client Site Service Representative I, Client Site Service Representative II, Network Equipment Technician, Network Technician, or Service Support Technician
OR

C - RELATED TRAINING & EXPERIENCE:

Two (2) years of continuous work experience at Bell Aliant and formal training that includes the completion of one of the following:
1)Successful completion of all courses listed under any of the following 3 course groupings below (i.e. all of Group 1 or all of Group 2 or all of Group 3):

SKILLS/KNOWLEDGE

• Communication skills - verbal and written
• Computer skills - Email: Outlook, Intranet/Internet, Microsoft Excel, Microsoft Word
• Customer service skills
• Dealing with ambiguity
• Problem Solving Skills

PERFORMANCE REQUIREMENTS

Applicant must have a satisfactory performance record (an Achieves or Exceeds rating) on the most recent annual PPA
Adequate knowledge of French is required for positions in Quebec.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, NL, St. Albans
Bell, one of Canada’s Top 100 Employers