Laguna, Laguna, Philippines
Full Time
Entry Level
Job Summary:
The Benefits Associate is responsible for managing and administering employee benefit programs, ensuring compliance with local regulations, and providing exceptional support to employees regarding their benefits. This role involves processing benefits enrollment and management of day to day inquiries.

QUALIFICATIONS:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: 1-2 years of experience in benefits administration, human resources, or a related role.
• Skills:
• Strong knowledge of employee benefits programs, including health insurance, retirement plans, and compliance requirements.
• Excellent communication and interpersonal skills, with the ability to assist and advise employees effectively.
• Proficiency in using HR software and benefits management systems.
• Detail-oriented with strong organizational and problem-solving skills.

1. Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits.
• Oversee the benefits enrollment process, including new hires, status changes, and terminations.
• Ensure timely and accurate processing of benefits claims, adjustments, and payments.

1. Employee Support:

• Provide guidance and support to employees regarding their benefits options, eligibility, and claims.
• Address and resolve employee inquiries or issues related to benefits, working closely with benefits providers and internal stakeholders.
• Conduct benefits orientations and informational sessions to educate employees about available programs and changes.
• Respond to employee inquiries through ticketing and coordinating updates with different HR departments

1. Compliance and Reporting:

• Ensure compliance with local labor laws, regulations, and company policies related to employee benefits.
• Prepare and maintain documentation and reports on benefits programs, including enrollment data, claims activity, and regulatory compliance.
• Monitor changes in regulations and best practices to keep the benefits programs current and compliant.

1. Administrative Duties:

• Maintain accurate and confidential employee benefits records and databases.
• Process benefits-related paperwork, such as enrollments, terminations, and changes, and ensure data accuracy.