Complex Claims Adjuster at AIG

Hagåtña, Guam, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Handling, Technical Support, Negotiation, Communication, Insurance Policies, Coverage Interpretation, Claims Litigation, Claims Management Systems, MS Office, Team Collaboration, Customer Service, Audit Support, Workflow Improvement, Critical Assessment, Escalation Management

Industry

Insurance

Description

Complex Claims Adjuster At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Handle and process claims for all lines of business. Provide technical and decision-making support on high value claims to major loss Adjusters. Review and approve settlement recommendations within delegated authority. Monitor claims turn-around-time, accuracy and customer service quality. Engage with clients and third-party vendors to facilitate fair and timely settlements. Support internal and external audits and provides reports and data as required. Collaborate with regional operations and support departments to address escalations and improve workflows. What you’ll need to succeed Bachelor’s degree, preferably related to insurance, business or risk management. Having Legal knowledge or background is a strong advantage. With ample experience in complex claims handling, preferably in marine, financial lines, or casualty insurance. Resides in Guam and with valid license or permit to work in Guam, as applicable. Licensed claims adjuster or will secure license within one year from date of hiring. Strong understanding of insurance policies, coverage interpretation, and claims litigation. Ability to assess claims critically and negotiate settlements effectively. Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement. Outstanding communication skills, both written and verbal. Can manage multiple priorities and can work with minimal supervision. Proficiency in claims management systems and MS Office applications. Ability to contribute effectively within a team environment. Ability to work with claims stakeholders to effectively direct claims strategy. Ready to take your career to the next level? We would love to hear from you. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: CL - Claims Guam Insurance Adjusters, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.

Responsibilities

Handle and process claims for all lines of business while providing technical and decision-making support on high-value claims. Engage with clients and third-party vendors to facilitate fair and timely settlements.