Complex Housing Manager (Facilities Manager) at Minor International

Kalutara, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Supervisory Skills, Interpersonal Skills, Communication Skills, Attention To Detail, Housekeeping Operations, Conflict Resolution, Budget Management, Legal Compliance, Health And Safety Regulations

Industry

Hospitality

Description

Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 560 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 60+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. This job role is to handle P&C Operations of Anantara Kalutara Resort and Avani Kalutara Resort Job Description Build an exciting career in the hospitality industry with Minor Hotels, Sri Lanka. A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Qualifications You are responsible for managing Team Member Accommodation ensuring higher internal customer satisfaction level. Ensuring the well-being of residents throughout their journey. Managing residents’ discipline and resolving escalated complaints or disputes Ensure that accommodation is clean, well maintained and attractively presented Inspect areas and ensure that all aspects of the accommodation are met and maintain hygiene and health and safety regulations. Ensure buildings and equipment’s are in good running conditions and ensure periodic maintenance are done on time. Ensure all legal compliances are met inclusive of local authority regulations. Manage accommodation cost and ensure expenses are within the budget. Assist Manager of P&C on Team Member welfare and CSR activities Additional Information At least three years' experience in a similar role Knowledge and experience in housekeeping operations Customer Service Skills Effective supervisory skills Good interpersonal and communication skills Eye for detail Company Location: Anantara Kalutara Resort

Responsibilities

The Complex Housing Manager is responsible for managing Team Member Accommodation and ensuring high levels of internal customer satisfaction. This includes overseeing residents' well-being, discipline, and resolving complaints while maintaining accommodation standards.