Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

THE ROLE

Holland & Barrett seeks a Compliance Administrator to support food safety and quality at our Burton Manufacturing site. You will manage complaints and returned samples, maintain accurate QMS documentation, and produce KPI reports to drive continuous improvement. Working closely with the Product Integrity team, you’ll ensure regulatory adherence (BRC, HACCP, GMP), assist with audits, and streamline compliance processes. If you’re organised, analytical, and enjoy collaborating in a values-driven environment, this permanent, full-time role is for you.

KEY RESPONSIBILITIES:

• Log and manage customer/internal complaints; coordinate investigations and corrective actions.
• Oversee returned sample receipt, logging, storage, and documentation for investigations.
• Compile, maintain, and analyse compliance, quality, and food-safety KPIs.
• Maintain QMS documentation: review, version-control, and ensure accessibility for SOPs and protocols.
• Assist with internal/external audit preparations; keep records audit-ready.
• Support adherence to BRC, HACCP, GMP, and customer compliance; aid supplier/customer audits.
• Identify compliance gaps; help implement process improvements and digital solutions.
• Coordinate team meetings, manage training records, and maintain compliance databases.

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Pension company contribution
• Exclusive benefits, free advice and savings from a range of retailers and providers
• And many more