Job Ref: IBI1008
Branch: Ibis Gloucester
Location: Ibis Gloucester, Gloucester
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days out of 7 each week
Hours per week: 40 hours per week
Posted date: 18/07/2025
Closing date: 20/08/2025

POSITION SUMMARY:

The Technical Services Manager oversees the maintenance operations of a hotel, ensuring that all mechanical, electrical, plumbing, and safety systems are functioning efficiently. This role involves assisting and supervising the current engineer in the execution of maintenance and repair tasks to provide a safe, comfortable, and well-maintained environment for guests and employees.
The Technical Services Manager will also ensure the hotel is compliant in all aspects for Health Safety, all the servicing is in date and compliant throughout the hotel.

QUALIFICATIONS:

• Technical/vocational certification in mechanical, electrical, or HVAC systems preferred.
• 3–5 years of experience in hotel or building maintenance, with at least 1–2 years in a supervisory or lead role.
• Strong knowledge of building systems including HVAC, electrical, plumbing, and safety equipment.
• Ability to read blueprints, technical manuals, and equipment schematics.
• Excellent problem-solving and decision-making skills.
• Effective communication and leadership abilities.
• Flexibility to work shifts, weekends, bank holidays, and be on call as needed.
• 127 Rooms
• Conveniently located just off the M5 Motorway
• Free on-site parking for all hotel guests
• Pet-friendly hotel, with on-site facilities
• Fogg’s Restaurant serves a choice of international cuisine
• Located just 1.5 miles from Gloucester railway station

• Supervise day-to-day operations of the engineering department, including maintenance and repair of HVAC, plumbing, electrical, and other building systems.
• Assign and monitor tasks for engineering staff to ensure timely and quality completion.
• Perform routine inspections of guest rooms, public areas, back-of-house, and equipment systems to identify maintenance needs and safety concerns.
• Respond to emergency maintenance issues and support hotel operations during off-hours as needed.
• Maintain records of maintenance activities, equipment logs, and preventive maintenance schedules.
• Ensure compliance with health and safety regulations and hotel brand standards.
• Assist in managing departmental budgets and controlling expenses related to maintenance operations.
• Train and mentor team members in technical skills, safety procedures, and customer service standards.
• Collaborate with other departments to ensure timely completion of work orders and minimize guest disruption.
• Support and enforce hotel policies, including sustainability and energy-saving initiatives.
• Ensure contractors working onsite carry out work as required and adhere to Health and Safety Policy.
• Ensure all hotel staff are familiar with locations and procedures for basic shut off of equipment and supplies, to maintain safety of hotel guests and staff.
• To work closely with the Operations Manager to ensure the hotel is compliant and to the best standard it can be.