JOB DESCRIPTION

An opportunity has arisen for a pro-active administrator with great attention to detail to join the team as Compliance Assistant in our well-established Day Surgery Unit.
We are seeking an enthusiastic, motivated individual, with excellent communication and organisational skills. Opportunities will be given for continued professional development. The successful candidate will be working as part of an enthusiastic team, striving to provide quality care, and continuously improving and developing services.
If you think that you have the relevant skills and experience, and want to be involved in first class healthcare as a pivotal key member, please apply.

JOB SUMMARY

To assist the Compliance Director by providing administrative support, using our bespoke management systems.

REQUIREMENTS / THE PERSON

• IT knowledge including MS Word and MS Excel
• Personal assistant/Admin assistant experience
• Good people skills; personable, articulate
• Customer service experience
• Organised with attention to detail
• Good written and verbal communication skills
• Happy to travel between Epsom and Cobham sites when required
• Confidentiality is vital to the role

Assist with the management of complaints and incidents

• Collate investigation documents
• Ensure timelines are monitored and adhered to
• Upload and file documents
• Organise meetings
• Monitor achievements against outcomes
• Draft shared learning reports
• Attend and manage Incident Review Group meetings

Assist with management of personnel task lists for clinicians and staff

• Monitor compliance
• Send reminders
• Report compliance data monthly as required for clinical governance quality reporting
• Organise and book external training

Assist with management of general compliance task list

• Schedule compliance tasks in system
• Monitor compliance
• Source due documents
• Upload documentation
• Report compliance data as required for clinical governance quality reporting

Assist with management of data requests

• Log information requests
• Liaise with appropriate department manager to ensure documentation is collated and sent to the requestor

Support the Compliance Director to fulfil organisational mandatory reporting

• Assist with the completion of reporting documents by sourcing and collating data required
• Upload documentation
• Minute meetings and produce agendas
• Report compliance data as required for clinical governance quality reporting
• Monitor compliance of contractual obligations in relation to patient pathways
• Monitor policy and risk register compliance; send appropriate notifications
• Assist with the collating of patient satisfaction data

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to undertake other duties that are consistent with your salary grade. Details and emphasis may change, but this would be in consultation with you and in line with the needs of your work area.