About us: Behavior Matters, based in Eagle River, AK, is an Applied Behavior Analysis (ABA) company dedicated to supporting individuals facing social, communication, and behavioral challenges. Our exceptional team collaborates with families to develop and implement individualized therapeutic plans that equip children with essential skills for engaging in everyday interactions.
We are currently seeking a Compliance Assistant who embody our core values of collaboration, integrity, and accountability. The Compliance Assistant will collaborate closely with both the Clinical and Administrative Teams.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Commitment to excellent client and staff service.
• Quality assurance experience preferred.
• ABA experience preferred.
• Background in a healthcare office or medical practice preferred.
• Knowledge of privacy laws and regulations.
• Familiarity with modern office management principles.
• Flexibility and openness to change.
• Results-oriented mindset.
• Proficiency in Google Workspace.
• Excellent written and verbal communication skills, along with strong interpersonal abilities.

• Respond to internal and external inquiries or requests and assist.
• Effectively communicate with staff and client families through email, text, and phone calls.
• Update and maintain company spreadsheets.
• Track inaccuracies in company documents and report findings promptly to staff.
• Assist in maintaining HIPAA compliance within the company.
• Support the billing team with audits and provide faxing to insurance companies as requested.
• Compile and submit client record records as required.
• Support clinical and billing teams with credentialing new staff members.
• Facilitate effective communication between administration and clinical staff regarding clinic needs.
• Analyzing the current clinic needs to predict future demands.
• Assist with clinic schedules and alert staff members of changes.
• Collaborate with all Behavior Matters teams, including BCBAs and billing team, to effectively uphold communication.
• Perform additional duties as assigned to foster positivity and teamwork.
• Uphold the Mission, Vision, and Values of Behavior Matters LLC.