The Compliance Assistant will support the business primarily by conducting FICA checks on transactions concluded by buyers, and by promptly reporting accidents and insurance-related incidents to the company’s insurer. Additional duties may be assigned from time to time, based on the needs of the business. The role is based in Centurion.

SKILLS AND PERSONAL ATTRIBUTES:

• Strong attention to detail
• Following Procedures
• Risk Awareness
• Time Management
• Stress Tolerance
• Detail Oriented
• Good Drafting / Written Communication
• People Management Skills
• Team collaboration as well as the ability to work independently

REQUIREMENTS:

• 1-2 years experience in an administrative role.

• Review FICA (Know-Your-Customer KYC) documents on transactions concluded by buyers
• Identify and escalate any deficiencies and/or non-compliance to the relevant stakeholders
• Provide guidance and support to buyers on FICA documentation, as required
• Maintain accurate records of all FICA checks performed
• Assist with periodic audits and regulatory inspections related to FICA compliance.
• Report all accidents, damages, thefts, or other insurable incidents promptly and accurately to the company’s insurance broker and relevant stakeholders
• Gather and verify all required supporting documentation, including incident reports, photographs, and third-party information
• Maintain and update the accident and claims schedule/register
• Track the status of claims submitted to insurers, follow up on outstanding claims, and escalate delays or complications to the Head of Legal
• Liaise with internal departments and external service providers (e.g., insurers, assessors, repairers) as necessary to manage claims
• Assist in the collation of claims statistics and reports for management review
• Support the Compliance team as required
• Support the Head of Legal as required