KNOWLEDGE & EXPERIENCE

• Proven experience in compliance coordination or administration
• Background in social housing or property management preferred
• Understanding of statutory requirements in residential property compliance

KEY SKILLS

• Strong analytical and problem-solving capabilities
• Exceptional organizational and document management skills
• Proficiency in compliance systems and Microsoft Office tool
• Clear and professional communication-both written and verbal
• Ability to work independently and collaboratively in a cross-functional environment

ABOUT THE ROLE

As a Compliance Coordinator, you will be the go to for ensuring statutory obligations across key areas such as Gas Safety, Water Hygiene (including Legionella), and other critical compliance regimes. Acting as the central liaison between sub-contractors, internal teams, and clients, you’ll ensure all services are scheduled, delivered, and documented within regulatory timeframes.

KEY RESPONSIBILITIES

• Schedule and manage statutory compliance services, ensuring anniversary dates are met
• Raise and issue orders to specialist sub-contractors
• Coordinate and confirm appointment dates; prepare and send appointment letters as required
• Track and follow up with contractors to ensure timely attendance and completion of services
• Review documentation and initiate remediation works when necessary
• Liaise with Compliance Manager and Commercial team for approvals and issue remedial work orders
• Upload and maintain records on SharePoint, compliance platforms, and client systems
• Monitor deadlines and raise early warnings for non-compliance risks
• Support reporting by gathering and consolidating monthly compliance data
• Collaborate with internal teams (Planned Works, Voids, Repairs) to ensure accurate compliance data entry into CARDO and client platforms