Compliance Coordinator at Expeditors

Ellenwood, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Compliance, Communication, Attention to Detail, Time Management, Negotiation, Problem Solving, Risk Management, Import Operations, Export Operations, Customs Regulations, Logistics, Project Management, Data Analytics, Interpersonal Skills, Self-Starter

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Job Description The Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations. Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment. Key Responsibilities: Build customer relationship and provide excellent customer service, understanding their needs and goals Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience Monitor and manage ticketing system for customs compliance requests and resolve quickly Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval and complete customs exceptions tasks as needed Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain Proactively further regional matter expertise and communicate with the teams to ensure continuous awareness and understanding of policies and regulations Advise customers on import and export restrictions and customs related matters Responsible for daily tracking of operational metrics and meeting SLAs Quickly escalate issues and keep management up-to-date with work orders and other items as needed Identify gaps in current processes and procedures and suggest opportunities for improvement Keep up to date on all regulatory requirements and procedures governing the import and export of goods, other government agency requirements, export controls and prohibited and restricted goods, data analytics, emerging tools, and best practices and proactively apply new knowledge to improve processes Support the execution of projects and drive and execute assigned individually owned projects, as needed. Support the implementation of new business initiatives and their smooth transition between the involved Compliance Teams. Own the documentation and tracking of project issues, action items and send follow-up as necessary to ensure project activities are completed. Qualifications Bachelor's degree or equivalent working experience 1-3 years related experience in customs compliance operations, import or export operations preferred Customs Brokerage License, IATA/FIATA preferred Understanding of international trade and customs regulations, incoterms and impacts to supply chain Knowledge of international air, and ocean transport logistics processes Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Risk sensitive, recognizes when problems arise or are likely to arise Excellent communication and interpersonal skills Self-starter with the ability to triage and prioritize tasks in a fast-paced environment Time management, resource management, attention to detail, and persuasion skills needed Travel less than 10% Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical, Dental, Vision Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus

Responsibilities

The Compliance Coordinator supports the efficient and timely movement of goods worldwide while ensuring legal compliance. They interface with various stakeholders to coordinate and manage the logistics of shipments.