Compliance / Documentation Analyst at TriTech Enterprise Systems, Inc.

Linthicum, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Documentation, Compliance Coordination, Project Reporting, Microsoft 365 Suite, Organizational Skills, Communication Skills, Attention to Detail, ITIL, Audit Environments, SOP Management, SLA Reporting, KPI Reporting, Security Audits, Continuous Service Improvement, Trend Analysis, Version Control

Industry

IT Services and IT Consulting

Description

TriTech Enterprise Systems (TriTech) is seeking a ‘Compliance / Documentation Analyst’ to support a Maryland State contract. The contract is onsite. The candidate will ensure operational transparency and compliance through accurate documentation, SLA reporting, and audit evidence tracking. In addition, the candidate will acts as the quality gatekeeper ensuring every operational artifact (SOPs, DR reports, RCA logs, patch evidence) meets State and Federal standards. Key Responsibilities: Maintain and update all Standard Operating Procedures (SOPs) and operational runbooks in SharePoint. Consolidate monthly SLA and KPI reports across O&M functions for submission to MD THINK PMO. Track and maintain audit evidence repositories (security patches, DR tests, ORCs, RCA summaries). Support security audits and compliance reviews under the direction of the Security Engineer. Prepare and distribute meeting minutes, risk logs, and CSI tracker updates from governance sessions. Manage document version control, review schedules, and sign-off workflows. Ensure all operational deliverables (maintenance logs, reports, ORCs) adhere to 45 CFR 95.617 documentation standards. Support quarterly Continuous Service Improvement (CSI) reviews by collating trend analysis and lessons learned. Required Qualifications & Experience: Bachelor’s degree in Information Systems, Business Administration, or related discipline. 4–6 years of experience in IT documentation, compliance coordination, or project reporting. Excellent proficiency with Microsoft 365 Suite (Excel, SharePoint, Power BI, Word, Teams). Strong organizational and communication skills, with attention to detail in document control. Experience in ITIL-aligned service delivery or audit environments. Preferred Skills / Certifications: ITIL v4 Foundation or ISO 27001 Internal Auditor certification (preferred). Familiarity with FedRAMP, MARS-E2, or other public-sector compliance frameworks. Ability to produce executive-level reporting visuals using Power BI or Excel Pivot Dashboards. TriTech is an equal opportunity employer!!!

Responsibilities

The Compliance / Documentation Analyst will ensure operational transparency and compliance through accurate documentation and audit evidence tracking. They will maintain SOPs, consolidate reports, and support security audits.